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“I was having issues with my mattress and having debilitating back pain because of it. Thanks to Damien, I was able to get a full understanding of the different kinds of mattresses that were beneficial to my problem and overall body health and found the one mattress that I was so shocked it felt like the best thing for my sleep in years. I don’t think a mattress has ever felt so aligning for me and I’m really grateful to Damien for helping me figure this out so I can feel better again. He truly showed he cared and had the knowledge and know-how to find me my bed match. I’m so happy!”
“We started off at the Original Mattress Factory. The man over there said hi and that was pretty much it. We liked one of the mattresses over there but wanted to look around more. We then made our way to Mattress Firm and were greeted by Symone. She was great! She stayed with us the whole time and explained everything in detail while taming my two year old while we tried out the mattresses. She was sooo nice and we ended up not going back to TOMF and just picking a mattress here because the customer service blew the other place away. Thanks again Symone!”
“Salesperson was very nice and professional. She directed me to exactly the best recliner for my size and height. It felt great?. There was no pressure. Purchasing and delivery process was explained. Delivery date scheduled.”
“I stopped in tonight to buy a new mattress and Nina was a great help! She took all the time with me that I needed to make my decision. I’d definitely buy again from her!!”
“We had been looking for a dining room set with some fairly specific qualities and decided that being able to customize was the way to go. I was prepared for it to be a tedious process and was very pleasantly surprised when Matt immediately suggested a starting point and guided us easily through the rest of our choices. Considering the quality of the pieces and the superior experience, I really believe the total cost was a bargain, especially since we would have spent nearly the same amount on non-custom pieces that I’m sure would not last as long. And it was fast! We spent about an hour in-store in March and the completed furniture was delivered (also without any hassle) in early June. All in all, couldn’t be more pleased!”
“I work for First Impression Landscape in Kittanning, PA. Ben and Darryl deliver a credenza for our office, they put it together and they were superior. They are very profession, friendly, efficient and put the credenza together with no problems. I would highly recommend this company and men for any furniture needs you might have. We have purchased a professional desk for the boss, a bookcase, a conference table and now the matching cadenza. Thank you Office Furniture Warehouse.”
“Our sales person (Cuck) was very informative really Knew all the features & beneits of the living room furniture we purchased. Explained Levin's financing options, delivery details, availabiltity of furniture. Most of all very patient with us & there was no "hard selling" preasure.”
“I have never been disappointed with Arnold Furniture. Every transaction is smooth from start to finish. The sales, delivery, and customer service is second to none. Great quality for affordable prices. They are a quality multigenerational family owned business. I would recommend them again and again.”
“Jim was wonderful in helping us pick out our furniture and was so patient with us as we looked around! We have nothing but good things to say about him and our experience at Value City!”
“Found an item I was looking for my granddaughter through google and was directed to Molly Singer Home. What a great shop, I found several other cute items for both girls through their website. I ordered online since I live out of state and was offered free shipping since my order was over $99. It was carefully packed, great communication with Nate, and arrived in perfect condition. I can't wait to give the girls their presents!!!! I wish I was closer I would love to visit the actual shop! Unique things. Thank you for the great service!!!!”
“We were returning a tv this morning and thought we had all the paperwork, but they needed some code that we didn’t have. Did not get their names but the 2 women working there went above and beyond to find the number. They were excellent. One was working at customer service and called her supervisor to help. Best customer service we’ve received.”
“The employees here are very friendly, helpful and knowledgeable. We interacted with Derrek and the store manager Jen for a couple of hours while they both helped us pick pillows and a new mattress. All of our questions were answered quickly and fully every time. Most positive bed-buying experience I've ever had in my life.”
“Exceptional Service with a Minor SetbackI recently had the pleasure of working with Marcel at American Freight to purchase some furniture and a washer and dryer. From the moment I walked in, Marcel provided exceptional assistance, guiding me through the selection process and ensuring I found exactly what I needed within my budget.Marcel's expertise and professionalism were evident throughout the entire transaction. He patiently answered all my questions, provided valuable insights, and made the purchasing experience smooth and hassle-free. I left the store feeling confident in my choices and satisfied with the level of service I received.However, upon receiving the washer and dryer, I encountered an issue with the dryer not functioning properly. While this was undoubtedly disappointing, I understand that such issues can sometimes occur despite the best efforts of the salesperson. Nonetheless, I believe there should be a system in place to ensure that appliances are thoroughly checked before they leave the store to avoid such inconveniences for customers.Despite this minor setback, my overall experience with Marcel and American Freight was positive. Marcel's dedication to customer satisfaction was evident, and I appreciate his assistance throughout the purchasing process. I would still recommend American Freight to others based on the excellent service provided by Marcel, with the hope that measures will be taken to prevent similar issues in the future.”
“Ask for Edyta! She's so knowledgeable and helpful. I'm so excited for my new bed and the entire process was so easy and delivery a breeze. They were even able to accommodate a later delivery since we are moving.”
“I ordered a bedroom set from Speedy Furniture Lower Burrell. While I was in the store the staff was extremely helpful. They walked me through all my options and took the time to answer all of my questions. My furniture came in “speedy” time and was delivered but two pleasant gentlemen. The furniture is absolutely beautiful and well made. The one dresser did have a weird spot of paint on the front. I contacted the store and they immediately ordered me a new dresser but continued to let me use the one I initially had until my new one came in. I will definitely be ordering more furniture from Speedy Furniture Lower Burrell!”
“This was our second purchase from Original Mattress Factory. It was one of the most pleasant purchase experiences I’ve encountered. Jay was so helpful in answering our questions and explained the mattress thoroughly and the best part was no high pressure. We had gone to a furniture store close by and the guy followed us around and it was hard to discuss what we wanted because every time we started discussing it we’d turn around and there was a salesman watching with everything as if he was using binoculars to watch us. I like to be comfortable when I shop with no pressure or “safari “ tactics.Second purchase and you can bet if I’m in the market for mattresses it’s going to be from The Original Mattress Factory.Thank you Jay for your assistance and allowing us to shop with no pressure it was appreciated.”
“It was a bit overwhelming to experience. Aisles are wide and easy to navigate, but the store floor is enormous. The display barges are fully stacked with most things one may imagine. Personally, it is difficult for my brain to process aisle after aisle of so many items as it likens to a real life 'where's waldo' world, However, everything is very nice. Definitely set some time aside to browse if you are a first-time visitor. For those in the retail industry, it is sheer merchandising at its best. I fell into impulse buying on my visit as I am sure the layout has been designed for. I doesn't matter what one may be looking for, if anything at all, but most will find it difficult to leave empty-handed.”
“I put furniture on layaway and when I got it.Oh my goodness. It was of such great quality and did I mention layaway. Y'all go to this store and get your house laid.”
“Amazing store for furniture! They have a large selection and many pieces are beautiful vintage/antiques. Items come and go, but they had lamps, mirrors, artwork, and gorgeous kitchen cabinets. Definitely worth trip to see what they have!”
“Love love love this place. The style they carry is cozy and comforting. They have great end of season sales and it is super nice considering that this store is a bit on the expensive side.”
“The employees here are all very nice and understanding. If they call you about your account just be honest and they work with you. Great store! ( Lower Burrell, Pa)”
“The delivery drivers were awesome! There was a major issue with fitting the washer down my basement steps but they were super nice about it and they eventually got it through the cellar door. But no matter the struggle they were super nice and did all they could and got me all set up . Thank you for your kindness and help! You guys rock!!”
“Nice clean and well organized store. Helpful and friendly staff. Quick, easy, and convenient online shopping and pickup. Visit often. Rarely disappointed. Be back soon.”
“Christy the sales manager is amazing!! I originally was denied for the sectional I wanted. Then she called and managed to get me approved!!! When I tell you this woman NEEDS AND DESERVES A RAISE I am not even joking!! Thank you so much Christy for helping me and listening to my story and helping me and my babies!! You definitely went above and beyond”
“Chad and the delivery guys were very professional. I didn’t not feel like they were aggressive in the process of deciding on which furniture we wanted. We will recommend future customers”
“The spicy beef soup was like chili and beef stew made love and had a child, absolutely fantastic! Loved the environment and friendly staff. Everyone told me to go here for "a good sit down meal" and they were not lying”
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“We had 2 loveseats reupholstered and we were very pleased with the results. The prices for both the fabric and labor were very fair, the turn around time was quick, and the communication was excellent.”