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“Rizzy was the absolute best person we have worked with she helped us with everything and even had a conversation with my daughter instead of ignoring her like others would... rizzy we wish we could give you a million stars love”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“I was very pleased with the help I received from Jessie today. He managed to get all of the files transferred from my "hopelessly locked" old phone to a new one.”
“Metro has been the greatest service i have used in a long time. I most definitely give them a 5 star rating. I also recommend them to people to ise them they will not be disappointed.”
“Jonathan is the best! Not only did he help me but he handled 4 other customers as the other rep did not even bother to help his own customers.
Jonathan was personable, kind, helpful, knowledgeable, patient, funny, and all around great!”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“Stopped by to deal with a complicated issue eith my son's phone.
They researched it, gave me the information I needed and we got things resolved.
Friendly staff, good experience”
“My family and I recently visited the Verizon store on Greentree Road to upgrade our 4 phones and add a 5th line to our plan. I have always found this process extremely stressful in the past, but Kyle, the rep who worked with us, was excellent and put me at ease. He detailed everything and answered all of our questions. I was completely impressed with his customer service and how easy he made the entire process. I highly recommend this Verizon store!”
“The representatives/employees Simeon is very helpful. I’ve been here on numerous occasions & never left disappointed. I would definitely recommend the IOakland store to friends & family. I’ve actually also purchased more than one phone from them.”
“I worked with Kiko today. She’s a fabulous lady. The phone transfer was not easy and we spent an hour and a half together. She really went above and beyond to make sure that I was settled before I left the store. Thanks Kiko!”
“Robi is the sweetest soul ever! He is very willing and able to take time and effort to help with ANY situation, please go see him !!!! He has helped my do what I thought was impossible.. and got me up and running in a very short time. You will not be disappointed with cricket and Mr. Robin”
10AM - 6PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“My experience at The At&t store in Brentwood plaza was an exquisite experience delivered to me by Sales Associate Leigha i came in to switch carrier but Leigha informed me i have a free upgrade on my service I was unware of i ended up getting a massive upgrade from s21 to a S24 ultra Leigha was patient and courteous resembling that of a 1st grade teacher she went above and beyond without a doubt she is a asset to the company and i returned my old device to Abby who replicated my experience. i will refer my friends and colleagues to this branch of AT&t.”
“My phone was no longer connecting to cell towers and I had to constantly restart. My husband’s phone was no longer holding a charge. Finally went in with my husband and we upgraded our phones. Paul was super helpful and got everything squared away really quickly. He also had some great suggestions for accessories to get with the phones.”
“Fast, courteous, professional and friendly. I needed a new charger port for a Samsung Galaxy. The part was ordered and came in 3 days, and it was replaced in 1/2 hr for $89. It works great and I'm so glad to not have to buy a new phone. Even the guy at the Verizon store told me to go to this kiosk! I had several people tell me if good experiences here and I'm glad my experience was great too! Highly recommended!”
“The AT&T store located in the Strip District, Pittsburgh, PA provided excellent customer service. The store representative Mia, provided outstanding service.”
“North Versailles ATT store was terrific. Greeted immediately, associate knowledgeable and friendly. Upgraded phone, given many options, and saved money. Would recommend, and will definitely return in the future. Five stars⭐️⭐️⭐️⭐️⭐️”
“Excellent service today by Verizon! These representatives have to pass on so much information that it is easy to overlook details. As a customer, I suppose I should have lined up a whole bunch of questions to make sure everything was correct. As a company, Verizon responded by correcting the issues I had. Great work! Thank you!”
“Benjamin was knowledgeable, personable, and answered all of my questions above and beyond. I left with an upgraded phone and a feeling that I just made a friend!”
“Kunika is the most prompt and efficient person I have ever met, and I am extremely grateful for her support. I am grateful to Kunika for her excellent customer service and friendly assistance.”
“Cherry was awesome he assisted my dad while he was on the road in getting my uncle
A new phone . All I had to
Do was come in and pay . The customer service was great and he was extremely friendly !”
8:30AM - 6PM
100 Fifth Avenue, Pittsburgh
Mobile Phones
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“Both Dakota and Tyler (T) were very helpful and efficient with getting new phones, data switched from old to new phones and ensuring everything was working! Would recommend anyone visit them for an excellent experience”
“I bought my first iPhone here. I love Cricket wireless. Cheaper plan, great service. The sales advocates made the phone buying process extremely easy and smooth.”
10AM - 6PM
5824 Forbes Ave Ste 102, Pittsburgh
Mobile Phones
“I found this store by chance. I stopped in Squirrel Hill for something else and found this store on my way back to me car. Some I need to go to a t-mobile store anyway, I thought I'd do it then. The employees were so helpful. I was having some Samsung issues and James was Samsung guru! I will definitely purchase My new phone there and from James. I Highly recommend this store.!”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
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“Edited to add: the manager below contacted me and made this right. Thank you, up a few stars. Wish it didn't take a bad review to get a resolution (I asked inside for a way to avoid the fee and the rep from customer service hung up on me when I asked but they're not the store.)Original review: I was charged a bogus $50 "activation fee" just to move my SIM card from one phone to another. I explained that I've never had to pay one and that $50 is way too high to move a sim, they told me it used to be $25 but they raised it. Doubling a fee isn't normal inflation. I later discovered that I've never paid it because it's FREE online. I thought my sim was malfunctioning which was why I went in.Her system was down so I had to patiently wait FOREVER just to have her do something I could have done myself FOR FREE in minutes. She could have said hey so you don't have to wait here an hour, your sim is fine and you can just go online and activate it for free. But no she had me sit there forever, did not inform me of the fee ahead of time, and then sprung it on me right at the end.If you want to get ripped off by a store with a broken system, sign up here. $50 to waste your time.”