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“Ian is by far the best employee I have ever dealt with..He helped me so much and reassured me when my phone was just lost. He is excellent at his job..extremely knowledgeable and kind..Linda O”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“Jason was incredibly helpful and patient as he helped me get my line back onto Verizon after a bad experience with another carrier. Solved my problem and gave me clear answers on many other questions I had about my service. Highly recommend this store, everyone there was helpful and nice to work with. Won’t be leaving Verizon again with service like this. Thanks again!”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“The team associate today was excellent. The store was closing and he didn’t turn us around he stayed over to help me get a phone he was a very nice man! Thanks Alot”
“Tori Shilts at Greentree worked with me, trading my 4 phones from AT&T to Verizon. We had a complicating time getting our phones traded but Tori worked through it.
My experience with Tori and Verizon was outstanding she didn’t leave the store until I got everything I needed! From the moment I walked in she worked with me ! I highly recommend going to Verzion and seeing Tori”
“Metro has been the greatest service i have used in a long time. I most definitely give them a 5 star rating. I also recommend them to people to ise them they will not be disappointed.”
“I went to the Brownsville Rd store and Nasser and Ben are the best! It was a very long process getting 4 phones, 2 watches and an iPad set up and out the door but these two guys made my experience fast fun and understood! Kudos to this store and these two employees!!!!! Great experience! 5 stars!!!!”
“Jonathan is the best! Not only did he help me but he handled 4 other customers as the other rep did not even bother to help his own customers.
Jonathan was personable, kind, helpful, knowledgeable, patient, funny, and all around great!”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“The AT&T store located in the Strip District, Pittsburgh, PA provided excellent customer service. The store representative Mia, provided outstanding service.”
“This was the most helpful service I've ever had at a mobile carrier before. Sam really took the time to walk me through all of my options of plans and devices to my personal needs. I cannot express how much I appreciate this kind of service. Thank you again!”
“Bought same LG stylo6 again. Sales manager showed me liquid glass protector - new technology to save scratching and breaking which i liked a lot! Great service at this location, my number one cricket store in pittsburgh !”
“My experience at The At&t store in Brentwood plaza was an exquisite experience delivered to me by Sales Associate Leigha i came in to switch carrier but Leigha informed me i have a free upgrade on my service I was unware of i ended up getting a massive upgrade from s21 to a S24 ultra Leigha was patient and courteous resembling that of a 1st grade teacher she went above and beyond without a doubt she is a asset to the company and i returned my old device to Abby who replicated my experience. i will refer my friends and colleagues to this branch of AT&t.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Milan was very helpful for me and there was 2 more person in the store but he was so polite and quick that he managed to serve all of us in no time and he maid my day.”
“Just had a great experience in exchanging an old phone for a new one. Jacob was very knowledgeable, efficient, patient and kind. His customer service was over and above.”
“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”
“Great place - didn't know there was an AT&T store here in Squirrel Hill. Was really glad with their service - my parents are visiting Pittsburgh for a month (from Malaysia) and they were able to set him up with a new SIM card (on his phone from Malaysia) and it was instantly hooked up to the network and just simply added onto my pre-existing family plan. They also told me AT&T does internet and cable now - might have to compare prices between them and Xfinity. Ben and Shem were of great help - friendly, pleasant staff members!”
10AM - 6PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
10AM - 9PM
301 S Hills Village, Pittsburgh
Mobile Phones
“Amazing service by Humayun. Me and my wife switched from Metro due to service issues. We are old and are not technology oriented Metro people were not at helpful. We switched to cricket . Humayun helped us out of the box . He taught us the usage of phone very comfortably. Now we can do video call to our son far away from us. Humayun made us fan of cricket. Great experience. We highly recommend to go to South hills village cricket.”
“Hi my name is Linda and DJ rated waited on me today very good service very informative very helpful explained everything in detail and the deal he gave me was a great deal for me and my son”
“The Fella here is a Really GREAT Dude, he Genuinely Cares that you get the BEST service and equipment! I Only do my Phone Business Here on Brookline Boulevard. So, I can Actually Say 10 Stars if I could... It's a Smaller Sore Location, but the people here Absolutely want to make you a Happy Customer and will ALWAYS help you if you ever encounter any problems. ...I've NEVER been more Satisfied as a Customer.”
“hello my name is Arthur jetter Vijay help me out today and it was the best service I ever received in my life he's the best guy if I ever need to come to boost Mobile I'm coming here and I'm never leaving this telephone service so please give this guy a raise thank you love Arthur jetter”
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“Edited to add: the manager below contacted me and made this right. Thank you, up a few stars. Wish it didn't take a bad review to get a resolution (I asked inside for a way to avoid the fee and the rep from customer service hung up on me when I asked but they're not the store.)Original review: I was charged a bogus $50 "activation fee" just to move my SIM card from one phone to another. I explained that I've never had to pay one and that $50 is way too high to move a sim, they told me it used to be $25 but they raised it. Doubling a fee isn't normal inflation. I later discovered that I've never paid it because it's FREE online. I thought my sim was malfunctioning which was why I went in.Her system was down so I had to patiently wait FOREVER just to have her do something I could have done myself FOR FREE in minutes. She could have said hey so you don't have to wait here an hour, your sim is fine and you can just go online and activate it for free. But no she had me sit there forever, did not inform me of the fee ahead of time, and then sprung it on me right at the end.If you want to get ripped off by a store with a broken system, sign up here. $50 to waste your time.”