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November 2023 by Mary Ann M.
Sandy Nagy greeted us when we entered the store. She pointed us in the direction we needed to be in and gave us alone time to look over the furniture. After deciding what we wanted, she took care of us and showed us every courtesy. I would gladly refer family and friends to her. She is knowledgeable and very helpful, without being "pushy", like some sales people. Great experience!!
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October 2023 by Curt D.
The customer service is horrible and their solution is to give a coupon for your inconvenience. They are refusing to cover damage under the 1 year manufacturing warranty. The damage is totally warranted and it's not acceptable
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October 2023 by Georgina Popelas
My sales person Janet was exceptional!She had waited on me a few weeks ago but I couldn’t make up my mind at the time. She was so helpful during my first visit I sought her out for my purchase.She is so nice and goes out of her way to please.Thank you Janet!
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October 2023 by Z W
First off, let me say— Mark Cornman, what a guy. My partner and I were in looking for a sofa the other day and were greeted by a Sam Elliott type character with the most polite demeanor. He had the voice of a wise, old cowboy—one you might encounter after a tiresome journey who offers you water from his canteen and imparts an insightful message. This man was Mark, and after we exchanged greetings, I explained to him what I was seeking out— a sofa with comfortable seating and enough size to occupy a living room. He recommended some sections and brands of sofas to look at, and offered to let us have a look around for a bit and check back in once we had a chance to see some options. At no point did we feel rushed or pressured to buy— Mark allowed us to take our time, ask a number of questions, and made sure we were confident in our decision. This is one of the last Levin’s in the area with a designated clearance section, which has a number of choices. We ended up finding a great England sofa, originally priced at over $1,500, for less than $700. The piece was practically brand new and the only damage was us bringing the sofa into our home. Long story short, if you stop in, ask for Mark!
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October 2023 by Rayne
We had a great experience at this store. An associate named Andrea helped us during our visit. She answered all our questions, took interest in what we were looking for both functionally and aesthetically, and ultimately we ended up choosing a couch she recommended to us. The store was very clean and everyone was kind and welcoming.
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October 2023 by Bob Kaufmann
Lisa listened to our concerns and patiently assisted the purchase of a coffee table, two end tables, 2 lamps and shades and several wall hangings. It wasn’t cheap! even though there was a sale going on. But we felt that our expectations of quality was met today. .
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September 2023 by P.J. Grosse
Went there to get furniture after when moving. Seemed all good, but then when it came to sit down and ring everything up many of the items were alot more than the saleswoman had us believe. I'm okay with prices being higher, but be upfront when asked about it.We decided to cancel and took our business to Ashley Furniture in the North Hills and had a much better experience and got more within our budget.
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September 2023 by Kathy Zampogna
I can’t speak highly enough of Reychelle Smith! I was shopping for lamps and found them at another store. There’s a long story that goes with this but when I was unable to find satisfaction there, I reached out to Raychelle. I was given her name by a friend who had recently bought furniture from her. She went above and beyond to help me, even reaching out after hours to confirm what I needed. She truly treated me like a customer to help me in anyway that she could . So often these days, no one wants to help, but she made sure that everything was accomplished, and it was to my satisfaction! I highly highly recommend her, as she was kind, considerate, and working with her was exceptional.
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August 2023 by Clayton H.
Their drivers blocked Beech Ave for 4 hours today. Wouldn't move over to let traffic go by. Calvary UMC church is the place where they were unloading furniture. Sorry won't shop here again.
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August 2023 by Michaeline Kasa
Excellent visit today at the Levin Furniture Store! We were greeted with friendly sales people and we were lucky to have Randy Wehunt assist us! He was knowledgeable about leather reclining sofas and gave us pros and cons on each sofa. We made a choice and we will be happy sofa owners soon! Thanks again for assisting us and helping us make the wisest choice for us!
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August 2023 by Michael Lathrop
In July we met Janice and sat in numerous recliners decided we needed some time to think about what we saw, how each chair felt weighed the pros & cons and decided we needed to go back and sit a few more times. So now it's August and Janice is off and we had the opportunity to work with Jessica and after over an hour of going back and forth we finally settled on our purchase. Both ladies were very informative and knew their product and were super patient and I never felt rushed and believe we have made the perfect selection which is great, you can't find this type of service online. Thank you Janice and Jessica 10 gold stars each.
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August 2023 by Joanne Cloherty
I was looking for a new sofa at Levin and I was greeted by a delightful associate, India Perry. She was most helpful in assisting me to find the perfect couch for our new updated basement. Her demeanor was professional and patient and she was very knowledgeable about products, designs, and styles. It was pleasure working with her and placing an order for our new Jonathan Lewis sectional.
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June 2023 by Rosemary Grogan
This was my first visit to Levin's since the beginning of covid. I prepared myself for an onslaught of sales persons constantly bombarding me with questions which was my experience in the past. I was pleasantly surprised to find saalespersons who, after their initial greeting, allowed me to just wander about, allowing me to just enjoy my visit!The display of furniture in the showroom was arranged in a way that was easy for me to navigate and my saleswoman, Marlane, was pleasant, knowledgeable and very patient with my many questions. And, of course, I found a wonderful recliner and can't wait to see it in my tv room!
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June 2023 by Haumunnatra Thomas-Glovka
I found a great deal. It was a brown recliner leather sofa for a great price. Actually to good to pass up, and it was a really study seat and nice leather quality. For the price, I guess I can rent a truck and find a friend to help get it into my house. Delivery was not included in the price. That is why only a 4 star rating.
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June 2023 by Sandi Hensch
I just bought a new house and pretty much have furnished it with my purchases. My sales woman Barb is the best as is Dave the store manager. I also have to give a shout out to my delivery guys...round one perfect, let's hope my scheduled 2nd and 3rd go as well.
