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January 2024 by Rich Mudron
There's no better place to take your car ,,,truck or anything else. They are more than fair and the quality of work is the BEST !!!
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August 2022 by BiggDog Management Services
Client's/Customer Satisfaction at the BossGloss Auto Clean Car Service'sQuality Services when you contract with BiggDog Management Service'sAn abundance of Family/Child Support and Self Improvement information for Father's/Men who are a part of The Pittsburgh Hilltop Coalition of Father's Initiative ProgramBiggDog Management Service's is a WELL of information for all that aren't afraid of CHANGE
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September 2021 by Richard C.
II called to inquire about an interstate battery and spoke to a person who said his name was Matt, who was pleasant and intelligent. I just happened to mention I am an out-of-towner and I find merchants in his area tend to be more polite than in my area of Pittsburgh. Matt gave me the information I needed to make a decision on the battery I wanted to purchase. I told him I would make a decision and call back. Shortly after I hung up I called back to tell him I wanted to go ahead with the purchase. This time Chris answered the phone, he must have got the memo from Matt about my comment and took offense or perhaps he is from my side of town (lol) . Seriously, I told Chris that I had a power steering leak around the reservoir and was that something they repaired. His rude remark Lady I don't know if I can fix your car or not ... Since the services that they offered did not include this type of repair that was the reason for my question. At no time did I ask him if he Could Fix My Car. Chris showed himself to be Classical Idiot, not only for not being able to articulate whether or not Ryan Automotive offered the service in addition to being what I would call stupid rude for responding to a question that was not asked in the first place. I just hung the phone up no time to swap stupidity and react like a classical idiot my self. Thanks to Chris for the 1-star review.
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May 2021 by Janis C.
Extremely pleasant and helpful staff! Been going to Ryan Automotive for years. We've had them work on all of cars, kids' cars, too, trailer, and diesel truck. So often we've recommended Ryan Automotive to other family members and our friends. They, too, have been quite satisfied.
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February 2021 by Carbonious Monk
Great service and friendly staff! They did an inspection on my car and replaced my tires. I wouldn’t suggest going to Pep Boys down the road as they told me that they were not equipped to change the tires on my car. You don’t want to run the risk of running in to such a problem. Go somewhere where they know what they’re doing and what they’re talking about.
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September 2020 by Zenith Z.
Do NOT do state inspection here, unless you want to pay $40-50 extra. Here is my experience: everything looked fine at the beginning and before I left the car, the front-desk man doubled check my phone number and said "we'll call you if we find any problem." What problem can you find in a 4-yr car with only 20k miles? I left without much concern as I thought it meant "We'll call you when it's ready." Looking back, this was the sign that things would go wrong and I just didn't take it seriously. In about 20 mins, I RECEIVED their call that they indeed found a problem (!!!) and I will need to pay $40 to fix it. Otherwise, they will fail my inspection. In fact, I'd like to pay whatever it costs to fix the problem threatening the safety of my car. But as soon as I was told the problem, I knew I was in the wrong hands today. The problem is the window wiper blades, and they said they were WORN. Window wiper blades, seriously? I was expecting a real problem to be ripped off!!! Is this what you made up for a 20k-mile car? It is not even a problem in a 200k-mile car! But I knew I was trapped today, and they were strategic about how much they want to rip you off - just around $ 40-50 - and they knew most people would rather pay it than wasting another day to get re-inspected. To tell you this is not a coincidence: another Asian dude got ripped off ($50) here as well and posted a review a few days before me. So, especially if you are an Asian dude, stay away from this place. Thank you Goodyear, you just made a BadDay for me.
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April 2020 by Crystal U.
On the one day a week I drove my car into work, I decided to hit a nail. I have a place I usually take my car but apparently they were swamped and I didn't want to wait. I called them to see if I should make an appointment and they were like "just come on in!" I dropped my car off, walked to get some Bird on the Run, came back and had a little bit of a wait. Probably overall it was an hour but they patched me up and charged me $0. I was really happy with everything and this was all during a pandemic. Moral of the story: don't go to work but do go here if you get a nail in your tire.
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April 2020 by Ed S.
Used this place a lot , bought many tires and lots of big ticket repairs. Had a 6 month old tire that needed fixed under road hazard. Took Tim with tire off cat and drove it with ty my other car to shop. They wouldn't replace it till I had the original car there even though I had proof of purchase. Had to drive an extra 60 miles round trip to literally drive car with spare into the shop son Ty why would replace tire. Horrible manager interaction. Will be last time I deal with them. There are other places that will treat a 5 year long customer much better.
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January 2020 by Zach S.
I'm really happy with the service I received here. From my experience, they were very professional, didn't try and sell me anything I didn't need, and got me in and out quick. I will definitely be returning here for any other car care needs. Thanks guys!
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June 2019 by Lyndsay A.
I called Goodyear desperate after speaking to other service centers in the area who were completely unwilling to help me change a brake light (not asking for the world!) last minute. They man who answered the phone was so friendly and told me to bring it in right away and they would help me out. I appreciate that they understand the stress of minor car issues and were more than willing to help.
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May 2019 by Susan C.
Chuck the technician did a great job on my corvette. They got me in and out. will use again
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March 2019 by Peter S.
You'll get more than you pay for! The air valve stem on my tire was loose and leaking because a nut had fallen off. They removed the stem, cleaned the nut thread, and replaced the nut. And the price? Free! I couldn't believe it. I literally had to pay $0.
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November 2018 by Rachel G.
I had several positive experiences with Goodyear before a poor experience this Friday - my very last visit. In order to take advantage of the Thanksgiving weekend, I was eager to get an oil change for my car. My car requires synthetic ($65 service) which I was happy to pay because I trusted this place. I made a reservation on Wednesday evening for Friday at 4pm (additional slots were open at 4:30, 5:00 and 5:30). I drove to the shop to drop off my car at 3:45. After a few minutes of waiting, a man came to the desk. He looked up my reservation, found it and said "Oh, you should have come in earlier". This perplexed me as I was 15 minutes early for a reserved spot. "We still have 3 on the hook and the guys leave at 5. We'll have to reschedule you." I don't know what "on the hook" mean but I do know what a scheduled appointment is. Had the place called me anytime earlier in the day, I would have been able to adjust my schedule. However, at this time, I was in a jam and had to quickly get out of there and run to another appointment. No apology, no customer care. This was my 3rd service within 6 months, after having previously paid for a full new set of tires and registration. So long Goodyear - I have a new understanding of how you treat loyal customers. Silver lining - the Valvoline Instant Oil Change in Cranberry Township is a new favorite!
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August 2018 by Kimberly K.
I got a flat tire over the weekend (nail in the tread) and was able to make an appointment online to get it repaired same day. Everyone was friendly and helpful. I really appreciated the quick turn around.
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May 2018 by Michael E.
Excellent service and honest estimates. I've repaired and maintained our cars for years but there are some things I won't do or can't do such as state inspections. They are fairly priced and over the years I have found they do only what is necessary. Very good to have them in the neighborhood and the front desk personnel (Kayleh, not sure of spelling) is very easy to communicate with. Their courtesy , competency and honesty takes the typical angst out of the car repair/maintenance experience.
