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November 2023 by Gregg Skomsky
First of all, the lady at the front desk was ignorant. My girlfriend’s car was in an accident someone hit her and the insurance said to take it here…worst mistake I ever made. The half fixed her car and lied about an alignment. A tire rod was broken in the accident and they said it was not. They also claimed they aligned it but I had to take it to a more reputable mechanic who figured out the problem in 5 minutes and said it couldn’t be aligned properly with the tire rod issue. Whoever I called said they could align a car with a bad tire rod but clearly that is not the case cause her car still pulls to the right. Do not listen to the insurance company and do not take your vehicles to this collision center plz find somewhere else.
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July 2023 by RS
AAA insurance sent me to this place and Lisa a so called manager, should work on her people skills and attitude towards customers! Totally dishonest shop making slanderous remarks to the insurance company about a policy holder whom simply asked questions about warranty and shen6a vehicle can be repaired. AVOID Ken Pollock collision and the associated dealer at all cost.
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May 2023 by Stan Dudzik
Nice job, paint matched wellServices: Body & Trim
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February 2023 by stacey picard
Took our daughters jeep here. Friendly staff and very quick. We were in and out with quick answers to the fix.
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December 2022 by connie miroslaw
I was referred to them by my insurance company and I was very satisfied with their work. Great job.Service: Body & Trim
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November 2022 by rj wasser
Basically, my car needed a whole front end for reasons I don't care to talk about right now. Ken Pollock did an excellent job on the repairs. Lisa, the coordinator, was wonderful. Very positive experience.Service: Body & Trim
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August 2022 by Goob West
I was happily surprised to find my truck washed and cleaned!Services: Painting
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July 2022 by Marie O.
I had a tire blowout, lost control of my car and hit a street sign...My car was a disaster....it was towed to Ken Pollock Collision Center for repair....When it was ready I was thrilled with the way it was completed. It looked better than when I first bought it....Thank you Ken Pollock Collision Center for being so professional and courteous. You did a fantastic job!
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March 2022 by Jim Walker
Amazing service!! Would definitely use them againService: Body & Trim
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December 2021 by Daniel Fedak
USAA recommended Ken Pollock Collision Service. Although I had not used their center before this, I will trust them for any collision repairs in the future. In my 45 years of driving, this was the best repair experience.Services: Auto engine diagnostic
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May 2021 by Maggie Bartlett
These guys were wonderful and kept me informed on the status of my car repairs. When subsequent repairs were discovered, Mike worked directly with my Geico rep. Kurt and Ben were so helpful and did an incredible job with my car repairs.
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March 2021 by Stephen Fowler
Used the Collision center after hitting a curb during a snow storm. Repairs were done quickly and was kept well informed throughout the whole process
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February 2021 by John Jablowski
They kept me informed during the whole process and made sure that I understood everything. My repair was done earlier than expected. I will definitely recommend the facility to everyone.
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December 2020 by Rafael
For Lisa and her team there's only one word that can be use to describe them, Excellence. Their professionalism and their commitment are exceptional, 110% recommended ?.
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November 2020 by Zachary Antosh
Excellent customer service, kept up to date on repairs and the work was finished ahead of schedule. Great Experience