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March 2024 by JR
A few weeks back I made a reservation with a different rental car service and the day I was suppose to pick up it fell through! Even after I made a reservation a week earlier.Norma who was with hertz was absolutely solid, went out her way to help me out and get my problem resolved EVEN though I did not make a reservation through them initially. She was patient, kind, down to earth and showed genuine kindness (that’s extremely difficult to find these days.)Norma if you ever see this thank you for showing up in clutch that day!! Not only are you a great employee with Hertz but for being a person who gave me hope that there’s kindness that still exists. Keep your light bright!!! Because you didn’t have to help me out but you made the decision that very second to.
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February 2024 by butterfly love
I went in there with questions and the lady Norma helped me she was very pleasant and helpful
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September 2023 by Chris Zitkevitz
Great staff
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September 2023 by Payne
Rude management doesn't care about the customer or any issues they have
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September 2023 by Lizzy McGuire
Savanna was a sweetheart; stayed late to make sure we got our rentals after super delayed flights! Great customer service!
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June 2023 by David Schimmel
No weekend hours. How can they operate this business at an airport?
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June 2023 by Debbie Hudak
My gas tank (during pickup) was not 100% full (1/4 tank missing) I reported it and they made it right within a day. That is what I call great customer service!
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January 2023 by cheyenne weitz
The hertz girls are lovely. Always assisting when needed. ?
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November 2022 by Jamie Sparrow
Got reservation went to pick up car then got told i didnt have a valid drivers license, my license and credit cards are worn from pocket they need to pass a uv test never herd of it half to ask cops that next time i get stopped if its still valid. hope you got new ones available for your rental they will give you a credit for a car they will never rent you on the plus side and red head at counter is miserable
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October 2022 by Kevin
Got me exactly what I needed any problems that I had they took care of considerably cheaper than enterprise. For the same vehicle for the same exact amount of time enterprise wanted almost $400 more. The staff was very courteous and kind to get me the best deal possible while other places didn't even try a plus highly recommended
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October 2022 by F&S CONTRACTOR
This place doesn’t have any cars to rent they give you a reservation number when you go there to pick up the car they don’t have anything available , Plus the tension is so bad
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September 2022 by TD Payne
Rude management doesn't care about the customer or any issues they have
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September 2022 by Divino Polanco
Great customer service. They really go the extra mile to please you. Nyah is the best.
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September 2022 by Tyler B
Great experience and easy drop-off.
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September 2022 by Y Sh
They gave me what I asked for. The service there almost does not exist, come, take your car. There's not much to talk to.
