“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
“Amazing customer service and top notch staff! Everyone who works here is extremely helpful, knowledgeable, professional, and friendly. They made the auto loan process simple and it was processed very quickly. Everyone always goes above and beyond to make sure you’re satisfied.”
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton“Needed a personal loan but had some questions before applying. Customer service was excellent and helpful. Also got an answer about the loan in less than an hour. Have banked w penfed for several years and will always use them for loans and other banking needs.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“The bank tellers their treat everyone with respect and like your family always there to help you couldn’t ask for a better service they all are very good at their jobs”
“Excellent customer service- Dedicated to service and VERY professional.Tracy Carey is top notch! I have been a customer for over 20 years.RATES ALWAYS BEAT EVERY OTHER BANK!”