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November 2023 by Ashante Anderson
The customer service was excellent especially when big Mike was the manager. Recently I went to the store to add a hotspot device unfortunately I didn’t have enough money to purchase the device one of the sales person added the difference so I can purchase the hotspot. I went back at a later day to repay the young lady she wasn’t there so the other sales guy that was present when all of this took place was so I trusted him to deliver the money to her. I went there today to thank the young lady and to make sure she got the money back the gentleman that I gave the money to said “ she doesn’t work here anymore and she left the envelope with the money on the desk and the general manager told him to buy $40 worth of lunch for himself. I believe he’s lying and should not be allowed to work there because he basically stole the money
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August 2023 by Robert J.
Absolutely the worst customer service ever !! Makes me want to switch from AT&T . People are waiting for service and they are going to get into a full blown conversation about something totally irrelevant. No concept about the people waiting to fix the horrible service they provide .
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August 2023 by Carlos Cruz
I’m calling for info about an upgrade and they hand up on me and when I called back again the lady on the phone is rushing me off the phone as if I’m bothering her. This is the second time this happen I rather drive to a different location then deal with them
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June 2023 by Sarah
Day THREE of stopping at AT&T in Pittston and the doors are locked… but it says they’re open online. I won’t be wasting my time here again. ?
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February 2023 by Cooking with Curses.
Great employees, so patient and helpful. Thank you!!
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December 2022 by Lisa Roberts
Management is fantastic in this particular store, but my bill increased close to 30 dollars more than I was quoted when I signed with AT&T. They were able to get it down near my quoted price but it was still 5 dollars more. Also, I had to sacrifice the Hot Spot, and downgrade my original plan.
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October 2022 by Jennifer Stoudt
Peter was Awesome & helped us out with everything we needed! Very informative & helpful?
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September 2022 by Nick J.
Peter took care of me helped me get set up with my own plan and phone. I give 5 stars to Peter and 4 stars to AT&T for only having one staff member on duty. All in all way better than my experience at Verizon.
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September 2022 by Lori Ann Berti
been coming here since Iphone 10 Peter was very polite and patient with me answering all my questions about my iphone 13 . I love it Thank you for being so nice !
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September 2022 by Megan Zang
Peter was absolutely amazing and so helpful. Highly recommend using this store.
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July 2022 by Jonathan Doty
Went down to the store to get problems that the online sales associates caused. They were so nice and patient and I would recommend anyone go there before trying to order lines on the phone.
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July 2022 by Tim Velehoski
Vey good experience. Quick and knowledgeable service. I recommend Pittston store for your needs. The 2 men were very friendly.
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July 2022 by Elaine Duzen
I would like to say how very pleased that I went to the Pittston A T & T store today to get some help with a problem I had . My agent that took care of me was very kind and very knowledgeable with his handling of the problem . While I was there, he looked over my account and was able to get me a discount on my bill. Every little bit helps these days that’s for sure ! I Thank Peter L for all his help today . He went over and above for me taking his time and explaining everything to me . You don’’t find many people especially in the business world who are so courteous and helpful these days . Thank You Peter L! So happy to have had the pleasure of meeting you today !! Thank You , Elaine Duzen !
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July 2022 by Kayleigh Fisher
Great experience!! Came in for bill pay issues and Tyler not only helped me fix it, but I found out I could upgrade my phone! Very exciting :)
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July 2022 by Richard Yanalis
Just upgraded to a new phone. Tyler's patience and detailed explanation throughout the whole process was fantastic. Excellent customer service!!
