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October 2023 by Jackie Allenberg
Jerry is a go to LOCAL lender in Pittsburgh! Extensive knowledge re: mortgage lending. Does a fantastic job educating his clients, and offers superior service, start to finish.
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October 2023 by Brandi Cugini
Jerry has done an amazing job helping my buyers navigate the mortgage process with the purchase of their first home. He is always available to answer questions and has an answer for everything. Very prompt and efficient. The process has been seamless!
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July 2023 by Laine Greenawalt
As a first time homebuyer, I didn’t know what questions to ask or where to start. I couldn’t have done it without Jerry and his team. Thank you!!
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June 2023 by Aditi Kulkarni
Jerry and his team provided excellent service right from day one to our closing day. They were very thorough and answered all our questions patiently. I will definitely recommend Team Jerry Pounds for your next home purchase.
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May 2023 by Marcie Heyl
We received great service from Jerry Pounds and his team. They went out of their way to answer questions. I highly recommend them.
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May 2023 by Abigail McCarthy
Jerry and his team were amazing. As first time home buyers we knew pretty much nothing! They walked us through the whole process, answered all questions we had, and made sure to set us up for success with our loan and terms. One year later - I’m happy to say we love our home and Jerry still reaches out to us to make sure we’re taken care of. So thankful for the whole team.
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May 2023 by Joan Neitznick
Jerry was wonderful in providing us his expertise in creating a mortgage for us. He was patient, knowledgeable and efficient in helping us obtain a mortgage that meets our needs.I highly recommend Jerry.
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April 2023 by Abegail Bricker
I had a fantastic experience w Jerry and his team at Citizens. They were thoughtful, knowledgeable and helped me to buy my first home. I also qualified for the Citizens Homeowners Grant, which made all of the difference in the world. I would highly recommend them to anyone, especially those going through the home buying process for the first time.
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March 2023 by Renee Modra
Top Notch service from Jerry Pounds and his team; that is why we are repeat clients. They have done an outstanding job on all our mortgage processing. Highly recommend.
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December 2022 by Kelly O'Malley
I have never encountered a more incompetent group of people in my life. There was absolutely no communication between the team members or with us. every time we would call, we would be sent to voicemail and never called back. No one in the team would respond to emails. They did the same to our contractors who were trying to contact them about draw schedules. When we would finally get ahold of someone, they had no answers to our questions and seemed to have no knowledge of the loan process. We were told we were locked in at a lower interest rate and repeated asked to ensure that we were locked in. When it can time to close, we were mysteriously never locked in. We started the loan process in January. The team had our itemized costs at that time, in SEPTEMBER they told us that every thing had to be done by a contractor there could be no builder supplied items. This extended the already ridiculous process, as we had to get another subcontractor and get him approved. Finally, TEN MONTHS LATER we closed and they messed up of first draw. This group of snakes, roped us in with a false promise of a low interest rate and strung us along until it was to late to go anywhere else.
