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April 2024 by Selena
We worked with Keith to design custom wedding bands. We had considered a few other jewelers in the area, but the wax process WAX uses is what made the studio stand-out. Thanks to the wax molds Keith created, we were able to see and feel what the finished product would feel like, which was a huge boon, considering the rings were custom. Other places offered to create a computer rendered design, but we wouldn't have been able to see the product until it was done. I think that in addition to the great customer service from Keith and Sandra, this ability to see/touch/feel and make adjustments to the wax mold is what really made our experience so wonderful. Throughout the entire process, we were kept up-to-date on the progress through real-time pictures and messages. Keith worked with us to create a design that was special and meaningful, and we LOVE the finished products.
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December 2022 by Brad Fombelle
I have worked with Keith a number of times now, to create amazing jewelry for my wife. I have found him fair, engaged, and to have an amazing final project. You can trust him, I do.
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January 2022 by Mary Beth Niksic
I contacted Keith after reading all the great reviews about WAX and his and Sandra's work. Although his main business is designing new, unique pieces of jewelry, I called to ask if he would consider a more ordinary "boring" job. I had found my mom's original wedding band, which was missing four of six diamonds because she had had it redesigned many years ago and used those diamonds in another setting along with her engagement ring, and asked Keith if he could replace the diamonds. He spent alot of time with me talking about the remaining diamonds (which were cracked and no good), the settings (which needed repaired), and about how I wanted to keep the engraving that my dad had put in the ring. He told me about how jewelers cover 18k gold with Rhodium to make the ring shinier, but that he liked the look of original gold and would shine my ring in it's natural state. It was about three weeks before Christmas and he said he could have it ready before then. He ended up putting in six new diamonds, fixing a small fracture in the ring itself, and shining it up beautifully and he even returned the cracked diamonds with ideas on how to possibly include them in a piece of jewelry. I am so pleased with the outcome and how beautiful my ring looks. I'm very happy to recommend Keith for your jewelry needs.
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November 2020 by Yuanyuan F.
If you are into custom-made jewelry, this is the place to go! The owners, Keith and Sandra, are awesome people and very easy to work with. I have two jewelry projects done here with the loose gemstones gifted by my parents. I am very happy with the final products. Keith, the designer, patiently worked with me to co-design the perfect pieces. He offered innovative ideas to make the the jewelry pieces super unique. Also, they provided me a complimentary appraisal document for one of the custom-made jewelry for insurance purposes. A recent project is a beautiful topaz necklace in non-tarnish sterling silver setting. It's made in 2020 and they take great COVID precautions in the store when working with clients.
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February 2020 by Ryan Blum
I have had 3 rings re-done by WAX, my engagement ring, my wedding band and I had a large stone re-set. They all turned out absolutely AMAZING! I would not trust anyone with the rings that mean so much to me from my husband! If you are looking to have something re-set or looking for custom engagement rings this is your place! You will have a one of a kind custom ring or piece of jewelry that no other jewelry store could match! Plus his studio with his own creations are unbelievable! He is a true ARTIST! You MUST check it out for yourself!!!!
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December 2019 by Jan McCutcheon
I own several pieces of jewelry from Wax. "Unique" doesn't even come close to describing what you'll find here. The pieces are exquisite but aside of the fine craftsmanship of the jewelry, a visit to Wax is like visiting an archaeological museum. They have on display interesting things from around the world. You can see dinosaur teeth, wooly mammoth ivory, pieces of meteorite, exotic gems and pearls, plus funeral urns, paintings by local artists, and hear stories about the rings that were custom designed to include everything from a piece of a Pittsburgh bridge to a landscape where the couple first met. Full disclosure: I've known Sandra and Keith for 30+ years and their creativity continues to blow my mind year after year. If you haven't been to Wax, you should go. You will not be disappointed.
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October 2019 by sophie batchelor
I came to Keith for a custom engagement/wedding ring set after seeing some of his beautiful nature inspired jewelry on instagram. He has a keen eye for detail and a very fine and precise hand. I knew he would make me something beautiful. I wanted a cluster ring with a nesting wedding band using moissanite rather than diamonds. Keith was very open to working with me on the design and letting me take the lead about how I wanted the rings to look. He was sometimes slow to respond to email but everytime I came in to see the progress he spent upwards of 30-40 min answering my questions and sketching things out for me. He also sent me progress pictures of the rings in the different stages of development (sketches, wax molds, etc). He was willing to make changes when I asked, even if it meant redoing some work he had previously completed. He charged a very reasonable price for such professional and intricate custom work. He was such a pleasure to work with and so affordable that I’m hoping to continue our relationship in the future and commission some additional custom pieces. Highly recommended!
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September 2019 by Saralinda Haskell
I had my engagement ring redesigned by WAX Studios. The initial design was very fragile and kept bending. They completely redesigned the ring to add strength and durability, with an amazing attention to detail and respect for what made the ring special to me. Working with them was a wonderful experience and I felt informed of the process every step of the way. I’m so happy with the end result!
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September 2019 by Sophie B.
I came to Keith for a custom engagement/wedding ring set after seeing some of his beautiful nature inspired jewelry on instagram. He has a keen eye for detail and a very fine and precise hand. I knew he would make me something beautiful. I wanted a cluster ring with a nesting wedding band using moissanite rather than diamonds. Keith was very open to working with me on the design and letting me take the lead about how I wanted the rings to look. He was sometimes slow to respond to email but everytime I came in to see the progress he spent upwards of 30-40 min answering my questions and sketching things out for me. He also sent me progress pictures of the rings in the different stages of development (sketches, wax molds, etc). He was willing to make changes when I asked, even if it meant redoing some work he had previously completed. He charged a very reasonable price for such professional and intricate custom work. He was such a pleasure to work with and so affordable that I'm hoping to continue our relationship in the future and commission some additional custom pieces. Highly recommended!
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September 2019 by Dee Anachka
Thank you for the wonderful experience of designing our engagement and wedding rings. Truly unforgettable!
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May 2019 by Kaleb Eldridge
Keith did a custom set of matching earrings and necklace pendant for a surprise gift for my wife on our 10th anniversary. I could not be more pleased with the result. Highly recommend based on price, efficiency, remarkable creativity, quality of finished product, regular updates of the process including pictures and being just a generally great guy to chat with in his shop. He is obviously passionate about and gifted at what he does. At least stop by to chat about your project - he's sure to have some great ideas.
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May 2019 by Nathan Stone
Keith is the most impressive artist I've ever met. His craftsmanship is complimented by his ability to engage personally with our story, to incorporate deep and meaningful symbolism into what has become the best gift I have ever given my wife. Through the process he and Sandra introduced us to possibilities previously unknown to us, resulting in a truly stunning identity piece that is suitable for daily wear. Every conversation with them is a delight... and usually an education. :-)
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February 2019 by Betsy Momich
This was such a special experience. I had been wanting to create a new ring from Mum's anniversary ring (she passed in 2007), but I was always left so uninspired when I approached other jewelers. My nephew recommended Keith, and I was amazed at how quickly he was able to capture what was in my head. He and Sandra are such great people--I almost hated when it was all over. I have a beautiful piece of Keith's art now, and I couldn't be happier.
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February 2019 by Clark Brown
Keith and Sandra were so helpful! Their jewelry is unique and amazing. I'd strongly recommend them for any one-off designs or inspiration for ideas.
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January 2019 by Ronald Makay
Keith and Sandra are probably the nicest people in the business. I have been purchasing off of Keith since his days downtown. Since he has opened on Ellsworth Ave , it is so much more convenient. Selection is phenomenal. If you don't see it, you are able to customize what you would like. Getting what you want is so much nicer than settling for what is available. Highly recommend them.
