I have always had good experiences here. Jillian along with the rest of the staff were extremely helpful when I had issues with an old phone. They got my new phone set up and my service transferred quickly. Thank you.
January 2024
Not a good experience. The employee was rude and not forthcoming with information about plans. Other employees had to "remind" her of some promotions and she seemed quite annoyed with that. My family member also had a very specific request which she assured him was in his package and low and behold it was not.
December 2022
It can be handy to go to the store in person for some things. But be careful they will keep trying to upsell you on everything and even be sneaky about it. The salesperson that sold me a phone at this store added a monthly device protection charge without mentioning it to me.