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October 2023 by Courtney Leavitt
I would give five stars because the staff that works at this location is AMAZINGLY awesome.But as far as me and my husband getting our mail, we rarely get our mail anymore. I don't know what's going on but we haven't gotten our mail in about 2 weeks now. Which doesn't make any sense because we have the mail picture app where it shows what mail you're supposed to be getting that day and we never receive it. My husband has reported this as well through the app. Also, when we do receive our mail it's postdated waaaay later than when we receive it. Also another thing, we have been receiving our neighbors mail when we do get mail. I don't know if there is a staff shortage but we've had a different mail person every time. I feel like this is unacceptable because we are expecting certain things in the mail that are important and we have yet to receive mail in two weeks. Not only is this an annoyance but it also puts us in a bind for being able to pay our own bills on time. So who ever is the mail person for Wenzell Ave. 15216 please please deliver our dang mail.
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June 2023 by Willow Hale
Josh at the post office was so helpful! I had no idea where to print out my label and he not only helped me find a place to print it but also reopened my bag and taped it back up for me when I forgot to put a label inside. 10/10 recommend!
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May 2023 by Tyler Middleton
So I have mailed hundreds of packages through this post office over the years, virtually all without issue.I honestly don't think some of the 1 star reviewers understand how the mail actually works. When you mail something at a post office, that office doesn't send out a single mail carrier on horseback to deliver your one, singular package like it's 1861. It gets transferred to and through other hubs, and is eventually delivered by the carriers of the local office of its ultimate destination. So don't try to blame the dude at the counter who simply accepted and scanned your package locally because it got bogged down in Warrendale or another postal office.
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May 2023 by Kim Smith
The staff is great. They are so friendly and helpful.
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April 2023 by Char
It closes for lunch which is unfortunate since a lot of people go to the post office at lunch but it seems like most smaller post offices do that. The staff is friendly and knowledgeable.
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November 2022 by Dave Hudson
Awesome people work there . Always helpful. I love my little post office been going there for 40 years
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August 2022 by Lisa B.
This is the most unprofessional post office. Never answer the phone , if answered whoever answers is always a supervisor wich is untrue ! The letter carriers are so disrespectful and unprofessional wich they condone so no need on wasting your time calling to make a complaint . They don't make you feel like an appreciated customer. They will illegally hold your mail and not deliver if they they don't feel like it . I've been harassed slandered and belittled by a letter carrier with no help nor repercussions , only help from local Congress whom they also don't abide. I honestly don't believe the higher ups know what's going on in this facility or this type of behavior would be corrected. It's so bad the neighbors are ready to have petition signed to replace our carrier. If anybody else is having issues please call the postal inspector!
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May 2022 by james vogel
Best post office ever. Friendly fast. Efficient. They close for lunch from 1pm to 2 pm though.
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May 2022 by Amy M.
Absolutely love this post office! Wonderful service and friendly faces- very helpful and knowledgeable!
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May 2022 by Ash Velichansky
Everyone at this post office has always been helpful and efficient when I need to mail a package or ask a question. Glad and thankful to have such a nice little post office so close to home.
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November 2021 by True Wax
The people at the office are always helpful. However, this past Columbus Day 10/11/21 I mailed a 9x7 white envelope with the tracking label FIRMLY attached in one of their outside boxes. AND THEY LOST IT!! THE TRACKING NUMBER (9202090153540040972994) NEVER SHOWED UP LIKE IT SHOULD! I went back on Saturday 10/16/21 and the guy at the desk was helpful but said "Oh well it never showed up." ...funny because I put it in their outer mailbox almost a week ago. See what it looked in my image below.~~~~~~~~~~~~~~ U P D A T E 10/26/21 ~~~~~~~~~~~~~Hey!! They obviously shipped and did NOT lose my package. The tracking Id never showed up, so I assumed and the USPS guy at the Dormont USPS agreed it was probably lost and provided no hope.But alas, 15 days later... evidently it was in the USPS system and it was received in Philadelphia, this makes me happy as I will now get my refund for what I was returning. I've upped my stars from 2 stars to 4 stars.
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June 2021 by Lori Seitz
The line moved fast, staff was very helpful
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April 2021 by Billy Tender
The males who work here are great. Seems like just about every female here has a major attitude problem except Paula, who is no where to be found anymore. If you do not like your job, you should quit, don't take your miserableness out on the citizens.
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January 2021 by Sri Kanth
If you are sending international posts don't ever use USPS. This is not USPostalService It's LIFETIME late Postal Service.
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December 2020 by karen vassilaros
This location is great- always pleasant, and helpful. When I ship from here I never have an issue- packages always arrive as expected.
