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January 2024 by Marji McM
Helpful and knowledgeable staff. Good hours. Neat and well-stocked store.
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December 2023 by PalletEtc by 78lael
The people that work at this location have to be the most efficient individuals at their job that I have ever met I have never spent more than 3 minutes in the store if you ever have to return something to Amazon this is the place to go they are fast to the point and courteous I appreciate anyone who knows how to do their job with such skill as they do
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September 2023 by frank dorr
Sevices never ceases to amaze me. Glad they are so customer friendly. My Go to place for excellent postal service. ?
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February 2023 by Samantha R.
Super quick and excellent service! Printing was straightforward - it was a $2 flat rate to print our shipping labels. They taped up our packages and everything took under five minutes. Also, you can ship items from USPS too which I didn't know. They just won't give you a receipt like USPS does.
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July 2022 by Elaina Holko
Have only ever had great experiences here. Busy place but the folks working are super kind and efficient. I twice I’ve used the notary services (made an appt online first) and it’s been so smooth. Much less stressful than other locations in and around the city!
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June 2022 by A J
The younger, short white guy who works here is usually always pretty nice. I went in today and the older white lady assisted me and she was…okay, stated she could help who was next. Another customer came in and she was quite cheerful “hey! How are you today?” Not sure if she was a regular or if she just likes certain people who comes in lol.
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April 2022 by Paloma Gonçalves
I cannot believe I paid $2,32 for printing a 1 page document. They made up this $2 fee for using the computer. The employee could have told me that they would charge that. Walk a few yards and go to staples. They only charge 25 cents per copy. Much more affordable
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February 2022 by Dennis J Y
1st time shipping here. Had to pay $1.50 to print out my own label that a Company already created (and paid for). Then it never registered as picked up. So my $300 return is just gone.
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January 2022 by Melody Grant
Great customer service. Had to return two Amazon packages. Gentleman was super friendly and very nice. He made this process easy and convenient. Will def. Return to this location for future Amazon returns. Wonderful experience!!
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December 2021 by Sarah Tumulty
Returning my Amazon package at UPS store in Fox Chapel was easiest thing I have done all season. Young man grabbed my large package at door and I was in and out in minutes. Great store!!
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October 2021 by Brittany Jones
I've come to this store twice and they were closed before the closing hours listed online. What a waste of time.
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September 2021 by Debby Craigo
Every single person who works there is nice and helpful! Even during the height of the pandemic, everyone has been friendly and professional. I do a lot of shipping and I love this location!
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September 2021 by Omega Red
This place would cheat you out your money for boxes. I drop something off last week and Diane didn't charge me for boxing. Now today she charged me for a box 18×12×12, $18.45 that was suppose to be free. From mercari website,The UPS Store will package and ship. The UPS Store Certified Packing Experts® will print your label, package your item and ship it for you..You just drop it off and go. ...
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August 2021 by Judith Scanlon
The best UPS store in town by a mile - plentyof parking, fast, and helpful. The only thing other UPS stores in Pittsburgh can do for you is give you plenty of time to add this location to your Saved Places while you wait in a 30-minute line with a heavy package under your arm.
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May 2021 by Matthew U.
I recently ordered something and it turned out not being what I needed. I had to return it and I was told to come to a UPS Store to do said return. I have to say that they made everything really smooth and easy for me to make my return. I received an email with a QR code and instructions to just show up here with my package and they would do the rest. They didn't lie. Showed up, showed my QR code, handed over the small package and basically walked out the door. They take care of everything for you. Make sure the box is secure, print out the label and ship it out for you. Really smooth transaction and the employees were upbeat and kept the flow of customers zooming through their store.
