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March 2024 by Yason
If you want to be treated like a second rate human come here, especially if you are not white. Came in waited in line like any other person. Some random white guy barges in the door runs right past me when its my turn to come up. Employees don't care they just continue doing business as usual. I speak up and ask if that guy gets preferential treatment here since he didn't have to wait at all. White employee goes in a high voice " YOU ARE BEING RUDE WHY DONT YOU CALM DOWN." I am like that guy just cut in front of me after I been here for the whole time. She doesn't say anything. White guy in front of me then gives me the middle finger and tells me to go F my self. Full staff is here cool with it, no one says anything, keeps on helping the dude that just told me to go F myself and gave me the middle finger. Customer care at its finest.
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February 2024 by Alyssa Bushunow
Would give 0 stars if possible. After calling ahead, service requested wasn't available. When asking for further help, store associate became verbally abusive.
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January 2024 by Dennis Connor
Really busy around holidays but the staff is always friendly and helpful.
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December 2023 by Jessica Erin Graf
Good experience, package arrived right on time.
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December 2023 by Sandy Ozanich
I have always had a good experience at my UPD Store. Good, friendly staff.
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November 2023 by Brian W
I had a pleasant, professional experience . The process was efficient, I was out of there fast, and Brittney provided the very best in customer service, with a smile, I might add.
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October 2023 by Synaptic Memory Seepage
Friendly, professional, and informative clerk, clean facility, and neat storefront.
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July 2023 by Stephanie J
Great service. I was greeted immediately. Nobody tried to upsell me or give me attitude like the NYC location I recently visited.They were friendly with me and were friendly to each other (the team members), which is great to be around. I went in on Saturday morning, there was no wait and it was good experience. They were friendly and helpful. The store had a clean appearance.
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March 2023 by KC
Very friendly staff! Always willing to help answer my questions and always say hi to my dog when we go in.
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March 2023 by Demi Alabi
I got there a few minutes after they closed and Stephen came rushing back just to open the store so I could return something. Service like this is rare and people like Stephen are even more so!
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February 2023 by Zachary M.
Got there half hour before closing got boxes, got everything fill out and situated got in line and wait when it was my turn at 4:50 10 minutes before closing I was told I couldn't process my packages because the system was "shut down" and they were getting ready for the "truck"
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January 2023 by Josephine B.
Mailing packages was so quick and easy mainly because the customer service person was excellent at his job. Helped us make sure the information was accurate and helped us complete the labels needed for mailing.
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December 2022 by Sha J
They never answer the phone! I had a question about their notary services and they never answered or returned my calls.
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December 2022 by Jordan C.
Wonderful customer service, great selection of products, polite staff. Everything I could ask from a UPS Store!
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August 2022 by Taylor Anderson
Great customer service at this location, the people are unflinching nice and great at their jobs. Even when I drag on my billion amazon returns they don't miss a beat. Parking isn't bad either... there is a city lot behind the building that costs about $.33 for 10 minutes
