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August 2024 by Greg Mueller
Buyer beware … caveat emptor, however you want to say the warning.
I purchased a 2013 Mercedes-Benz C300 on a Saturday afternoon from Anthony for $9,300.00. The next morning, Sunday, my wife takes the car for a drive to the grocery store and she hears a scraping noise from the front end. On Monday morning I take the car to my local mechanic and after their inspection the shop foreman tells me the left front coil spring is broken and quoted me a price of $1,800.00. As the car came with a 3 month / 5000-mile warrantee I told the mechanic I will see what is covered under the warrantee. Tuesday I was starting a warrantee claim and I noticed an error on the paperwork as the mileage on the warrantee and the actual mileage on the vehicle did not match. Wednesday, I contacted Anthony wanting to correct the mileage reported to the warrantee company. Anthony wanted me to bring the car to him to verify the mileage in person. I told him I could not drive the car as the front coil spring was broken and the fender was rubbing the wheel arch and causing damage. I mentioned that I started a claim for the broken front coil springs as my mechanic wanted to charge me $1,800.00 for the repair. Anthony asked me to bring back the car so he could look at the springs and correct the problem. I had the car towed to Ultra1Motors and when I arrived Anthony was not there. I spoke with the owner and he argued with me that the coil spring was not broken stating that a previous owner had the coil springs cut. I informed the owner that an inspection of the suspension was performed and the coil spring was broken. The next day I call Ultra1Motors and the owner informs me that they had ordered parts for the repair. After a few days I get a call my car is ready to be picked up.
As I already had an appointment for the repair of the coil springs I changed the appointment to a front end alignment. The mechanic informed me the coil spring was broken and that it would be a waste of time and money to have the alignment performed.
Therefore, I must assume that Ultra1Motors either cut a good spring (owner stated they ordered parts) so the ride height would be the same on both sides of the vehicle or they figured out a way to rig the suspension. Either way Ultra1Moters knowingly let me leave their lot with a vehicle that was unsafe per PennDOT publication 45.
The following is from PENNDOT Publication 45. PennDOT Publication 45 (state.pa.us)
Subchapter E - Passenger Cars and Light Trucks 35 Vehicle Equipment and Inspection Regulations
175.80. Inspection Procedure
(e) Beneath the Vehicle Inspection - A beneath the vehicle inspection shall be performed as follows:
(3) Inspect suspension system and RE JECT IF one or more of the following apply:
(vi) The coil spring or main leaf spring is broken if originally equipped.
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August 2024 by LeonTheCarGuy Dowdy
I’ve been there five years working on six, I could choose from many places to work but instead I stay put because it’s a great place to work for people with integrity & similar beliefs
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July 2024 by Ash
Helped get me into a solid rideshare driving car and found a place willing to extend me some credit. Polite staff, family owned.
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June 2024 by Daniel Burgess
I came from Illinois to visit family. I decided to purchase a 2013 VW Passat. Leon the salesman did everything he could to work with me in making my payment. Due to a credit card error on the part of my card company I had to withdrawal money over three different days to pay the entire purchase price. Awesome place to buy a vehicle. Great and knowledgeable sales staff. I would recommend Ultra 1 Motors to anyone purchasing a newer used vehicle. ?
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June 2024 by Can Akbudak
Everything is fine until you buy the vehicle, but later everything is terrible after buying the vehicle.
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May 2024 by jonathan detrick
Leon was amazing! He made me feel like family and wanted to make sure the car i bought was affordable for me and made sure i knew everything about the car! I would recommend ultra 1 motors to anyone
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May 2024 by Nakia Alston
I am thankful to little Tony for getting me right and taking care of my car needs right away. If you need a place that cares about your needs and meets them go see Tony!!
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May 2024 by David Pienaar
Anthony was great and personable. Great selection of vehicles.
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May 2024 by Joseph Williams
Had a great experience at dealer ship, Salesman: Anthony was great & very helpful.
Would recommend!!
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May 2024 by Princeton
Excellent service Great People highly recommend
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April 2024 by Darielle Cofield
My name is Gillette the best a man can get this is my fourth time buying a car from ultra one he will go out of his way to make it happen trust me I will Only buy my cars from Tony ultra one on route 51 across from sunoco
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April 2024 by Justin Lemley
I needed a work van and Anthony went above and beyond to get me in one. Great experience all around. Highly recommend
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April 2024 by Jasmine Brown
Very speedy service, answered every question I had and made it a smooth process! Great communication! I am a very satisfied customer and would 10/10 recommend!
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April 2024 by J Carroll
Anthony was super friendly and helpful through process. Would use them again.
2018 Impreza
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April 2024 by Dayvonn Mabry
They are always willing to work with you and I appreciate there excellent customer service
