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July 2024 by Theresa Zeiler
do not order from here they mislead you ! we went early last year for discount...they changed price of tux discount 50$ off the next year ... father of groom pants too big and short ...sons shoes and son in laws shoes too big after they tried them on .. they charged 15$ for what idk after the fact . the girl mess up the order and they didn't care to correct it . they make one grooms men pay more to cover grooms tux . it is not a good place !!
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May 2024 by onur bey
The workers at here were incredibly unprofessional and rude. They seemed disinterested in helping customers and were dismissive when asked for assistance. It's clear they lack any sense of customer service or basic courtesy. Avoid this place at all costs if you value your time and sanity.
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May 2024 by Hilal Bener
Really bad customer service! Rude and unfriendly behavior and poor communication.
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May 2024 by Kelly Crooks
Great service needed a tuxedo for a white tail event at the last moment. They really delivered quickly with a quality product that fit perfectly.
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September 2023 by josh
Had a wonderful experience, Frank was a wonderful help.
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May 2023 by Desean Smith
Bruno was amazing. He had all the answers to any questions that I had and made us comfortable.
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November 2022 by Dan McDermott
Solid service
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October 2022 by Cheryl R.
Hands down the worst company to deal with, the tux was wrong color, size, and style for our sons wedding, was told the would do their best to get the right one in,and would call when ready, an hr before rehearsal dinner, had to go out and buy a suit that would somewhat coordinate with the wedding as we received no call and no answer when we called, then when we called for a refund..HARD NO, and accused of lying about not being notified...DO NOT GO HERE!!!!! OR any location as they all are the same people and management who go between locations as it would apper not even the employees want to be there.
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October 2022 by Vic Walczak
I mistakenly waited until four days before i needed a tux. Time was tight, not only to get the tux delivered from Scranton, but to make sure i didn't need alterations, because there wouldn't be time. Frank did a fantastic job getting measurements just right. The tux not only came on time, but fit perfectly. Highest recommendation.
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August 2022 by Leah Graziano
This place is soooo helpful! Brennan and Frank are the best! Thank you for everything!!!
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May 2022 by Lynnette Spratt
Jake was very professional, helped us choose a great tux with very short notice.
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February 2022 by Joseph Kelsey
My experience with tuxedo junction started out as a pleasant one. Upon arriving in store with the grooms party I am apart of, we experienced good service from the gentleman who worked to get us fitted and check out timely. However the experience we’ve had since then has been disappointingly subpar. We’ve been provided misinformation by MANAGEMENT numerous times now regarding the status of our refunds; that started with being told it would take only up to 10 business days to process and receive our refund checks on Jan 7th, and then when i called on the 24th they changed it to up to 30 business days.. well, I called again today Feb 9th and the manager put me on hold while he “checks and escalates my request with corporate” & when coming back proceeds to tell me he’s sorry but it actually takes up to 45 business days to process and receive a refund check.. so I called the corporate number myself and they assured me my check is being put in the mail today. Had Dmitri actually done what he assured me he was doing, he would have known and been able to provide that information to me. Sadly I wouldn’t recommend this place to folks considering using them for anything wedding related.
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October 2021 by Connor Trosch
This place cannot get sizes right. Our entire group of seven all had a problems with either the shirts or pants. Forcing us all to come back the day before the wedding. Then they have the audacity to charge absurd late fees if they’re not returned within a day or two. Do yourself a favor and walk across the hall to Men’s Warehouse.
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October 2021 by Rick Deery
Dimitri was very accomodating and professional.
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October 2021 by Justin Alexander
They have made my wedding planning as a Groom a pure nightmare.I can't even spend the energy to type out everything that has gone wrong, but I will anyway:Went days without answering the phone.Told me they can fit my father even though I said he is very large, and they ended up not being able to.There was no one there to open the store when my brother went for his fitting and waited over an hour on a work day.The wedding is this Saturday, and they don't have one of my groomsmen jackets in yet and today was their "deadline" for final fittings.Groomsman went for his final fitting yesterday and they were too busy so they turned him away and said come back today. That's an hour drive for him.I'm livid. Do not use this company. Save yourself a lot of pain.
