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September 2024 by Cat Coles
I asked for another stylists bd wasn’t able to book with her. So another girl took me. I told he I don’t want too much off just wanted layers to help with volume. And agreed, and went ahead and cut off about 6 inches of my curly hair. WILL NEVER BE BACK!!
Requested style: I asked for layers. Didn’t get that at the slightest.
Hair type: I have 3a curly hair. Told her I wanted layers and shape. Not a CHOP
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July 2024 by Janet Driggers
Carmela Hack is the best stylist ever. She know just how I want my hair everytime. I will not let anyone else touch my hair but her. Awesome ❤️
Stylist: Carmela Hack. The best and only stylist to touch my hair. Awesome job everytime.
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May 2024 by Kara R.
Visiting from MI...was able to book an appointment online for color & cut with Holly. This was the best decision I made, can I tell you how professional she was?! AND proficient cutting my short hair! If I ever get in a bind in the future, Holly's my girl I highly recommend this salon......Well done Ladies
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March 2024 by Mandy Yeager
Great cut
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March 2024 by Jennifer Holcomb
I visited the salon in Jcpenney Ross Park for the first time today and would recommend 10/10!!! I got an amazing cut and had a wonderful time:) I finally found somewhere that could give me the cut I asked for which is hard to find. I also discussed new color options with my stylist and the manager (who by the way had the most amazing red hair color) and will be setting up a color appointment soon. What a lovely and talented salon. I cannot wait For my next visit.
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March 2024 by Robbie B
When I was at this location recently, the salon manager was very helpful with any and all questions/concerns I had. It’s rare I have other people other than my family do my hair. I was very appreciative of that. It was a good experience and I will definitely be back. I can’t remember her name but I think it started with an R….?
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March 2024 by William Wilson
My wife and daughter got matching highlights and my daughter has never been happier. Stylist was excellent and everyone was very kind
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March 2024 by Sandra L
Loved the service. It was my day off and i wanted to treat myself with fresh hair. I had a look I wanted and they delivered. I’m so glad I chose Jcp Salon @Rosspark Mall.
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March 2024 by Mandy Campbell
Great cut
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October 2023 by Miles Newell
Outstanding color, great service
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October 2023 by Jackie Quinten
I highly recommend mouna she took her time paid attention to every little detail I have never seen a hairdresser so involved in their client and what they want she is the absolute best in 44 years I have never had my hair look as good as it did today thank you Mouna
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September 2023 by Brook Shrewsbury
I understand that everyone has to start somewhere but the lack of experience my stylist had led to me having a terrible experience. She colored my roots, and placed my light colored ends directly against the wet dark color creating patches. She was not comfortable, and left me in the chair for long periods of time without explanation. She then unfortunately did very choppy layering and ruined any chance of me keeping the length in my hair, I will have to cut it short to fix what she did. I won’t mention her name in this review because she acknowledged what she did wrong and did not charge me, but I feel that this review is necessary and I hope management takes time to train these stylists correctly to avoid future incidents like this one.
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October 2022 by Bill Young
Patti cut my sons hair and did a wonderful job. I was very pleased and I will take the rest of my family to see her as well.
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June 2022 by SteelerGirlz
PJ is the best!! She takes her time & shows you color swatches to be sure exactly what you want - does gorgeous highlights. Couldn't ask for any better ❤️
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January 2022 by dan pritchett
Looks like its hit or miss depending on who you get.My first time there yesterday for a simple trim and clean up. Was there for an hour, sat me back down to fix it once, cost me $35 and I gotta fix it again next day.Couldnt even tell you her name b/c she was silent the whole time.The other stylist was super personable and her customer was in and out before me with no issue.
