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August 2024 by Edward Lampert
Received very good advice and helped with my purchase of a twin bed set. This will help with my knee rehab this fall.
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July 2024 by John Greco
Had my mattresses delivered today by Will and Ken they were terrific. Great experience
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October 2023 by M8A8G
Friendly staff and friendly delivery people
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October 2023 by patricia madeja
I have a total of 6 mattress sets, all loved. Great price for a quality product. We have had sterrns & foster, sealy, serta, Vera wang..etc and by far these exceed thise brands
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September 2023 by John Richmavsky
Had to take the mattress factory to court to get satisfaction due to the fact that both mattresses failed after a year of use and many calls to the store and I won.received the check this week that the Court of Pa. Awarded me...A $3000.00 bed not with it...I had a bed from Kaufmans 15 years ago and it is still firm..Thanks for the check mattress factory..A real pain in the back...As I said the mattress factory list no matter what they say... the Court listened to their defense and lost. Dont be afraid to take anyone to court. They had their chance on several occasions to make it right..but failed...so to court we went...
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August 2023 by Moods Image
I just received the good news in the mail this morning...The Court of Pennsylvania awarded me damages in my case against the Original Mattress Factory. I dont think that they thought that Iwould take them to court,,,but i did and I won.Can you believe they had the nerve to even show up in court to defend themselves about how a person should get into bed..yes, how you should get into bed. I was recovering from kidney cancer operation and had to put my knee into the bed and turn over to lay down. They said this is not the way a person should get into bed and puts too much stress on the springs.The other part of their defense was that I had the sheets on the bed too tight...what??? the sheets were too tight?, this was the reason that they were not refunding me my money. Remind you this is the bed system, the one that has the motor that goes up and down, to make it clear to you also,both mattress went bad.Even when you turned in bed you hear squeeking sounds and disturbing popping sounds, I need my sleep and can't have this type of bed.I was looking at the judge during their defense argument about the tight sheets and how to get into bed, and saw a little giggle in his smile....REALLY GETTING INTO BED THE WRONG WAY,,TIGHT SHEETS...??????Please dont invest your hard earned money into this company, Im on social security and saved for this mattress for a year., $ 3,000.00 .And, I have a bed from Kaufmans that is fifteen years old and the mattress is fantastic, no sounds and as firm as the day I bought it. This mattress out did THE ORIGINALMATTRESS FACTORY.Since Kaufmans is not around anymore, which is sad to say, it was a great store. I'm going to Levins where i should have gone in the first place.THANK YOU TO THE COURT SYSTEM OF PENNSYLVANIA. Remember people just dont COMPLAIN ABOUT YOUR BED ...TAKE THEM TO COURT...
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July 2023 by MTG
A great mattress at up to 50% less cost over comparable brands we tried in terms of comfort and quality. John was not pushy or annoying. The mattress arrived the day as scheduled to pick up.....5 stars
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June 2023 by Regan Madden
If you buy anywhere else your paying twice as much for less. I been sleeping on them for over 13 years. Just got 2nd set. More than half the price and better quality. Employee owned and it shows. My friend had Minor issue and they fixed it that day. If you buy anywhere else your waisting time and money.
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March 2023 by pp madeja
I have a total of 6 mattress sets, all loved. Great price for a quality product. We have had sterrns & foster, sealy, serta, Vera wang..etc and by far these exceed thise brands
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October 2022 by D Lee
Thanks Bobbie for all your help! After mattress firm let me down OMF got me a better less pricey mattress set in a week. Should have come here first!
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April 2022 by Bryan Beatty
We had a great experience. Love the mattress that we purchased.
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October 2021 by Glen Beveridge
Wonderful service.
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August 2021 by susan fazio
Bill was friendly and knowledgeable. We are very happy with our mattress.
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April 2021 by Laura Theofanous
Mattress is fine, but deducting one star for setup. The delivery people apparently did not know how to correctly assemble the frame, causing it to collapse the first time I sat on it. The wheels were not correctly inserted into the bottom of the frame causing them to pop out when I sat down. We had to take the whole thing apart and flip it over to correctly insert the wheels so they wouldn't pop out again.
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March 2021 by Heather Garner
Horrible mattress! Haven't had a good night's sleep since I purchased from them 4 months ago. We bought one of their more expensive mattresses and I can already feel the springs digging in through the padding. The store offers a one time exchange but they charge a 25% fee on top of any price difference. Not going to give them more money for a defective product.