-
February 2024 by Mark Fey
I bought a new phone from Samsung, and they transferred my T-Mobile account to it in expert fashion.
-
January 2024 by KDhl H.
I wanted to keep my same phone number after T-Mobile offered me a 59 dollar a month package, once I told my current carrier why I was leaving, they made me an offer that I'd be crazy to refuse; I called T-Mobile back and told them nevermind; weeks later, they sent me a SIM card anyway, I tried to return it to the mailing address but they keep returning it to me say that there's no such address. I've definitely been scammed. T-Mobile won't give me an address to return this unused SIM card but they sent me a bill for $177.00. I'm definitely not paying it. T-Mobile has hit Rock bottom for sure.
-
January 2024 by Ian McIntyre
Jamiyah(sorry if I mispelt your name!) helped us through a complicated number/account transfer and made it really easy for us.
-
November 2023 by Leodanys Brea-Dominguez
The best company in the world ?
-
September 2023 by Aidan Koenig
Damon hooked me up with a quick warranty replacement when my phone broke. No jerking around, excellent service.
-
August 2023 by Joan Lilly
I found this store by chance. I stopped in Squirrel Hill for something else and found this store on my way back to me car. Some I need to go to a t-mobile store anyway, I thought I'd do it then. The employees were so helpful. I was having some Samsung issues and James was Samsung guru! I will definitely purchase My new phone there and from James. I Highly recommend this store.!
-
August 2023 by Annie S
Thanks to James who cares about the customer. He’s efficient, very patient and helpful above my expectations.He answered to all the questions we had.
-
May 2023 by Lucianne Zuccarelli
Elliot and the girl that were working helped me so much. I had just got a new flip phone and was switching from my old one, and they helped me transfer my stuff, holding my old broken phone just right, so i could press the buttons to get the information needed to transfer files from my accounts. They truly saved the day for me and I very much appreciate them!! Thank you!
-
May 2023 by Patrick Noszka
James and Amber made a pleasant experience for me today.James was kind, and informed me of everything I asked and Amber was also pleasant and helpful.Great team today.thanks
-
May 2023 by Christopher Dunno
Had an issue with my IPhone Amber helped me get the problem fixed she was very nice and very helpful would recommend this location to anyone needing help or a new phone
-
May 2023 by Reberta Dunno
Very good location had an issue with my phone and Amber was amazing solved the problem in no time would recommend this store to anyone needing help
-
May 2023 by Dale Dunno
Great staff Amber helped me with getting my phone to do what I wanted she was very friendly and very helpful I suggest this location above all others I have been too.
-
March 2023 by Elis Naomi (Lis)
I can’t thank enough Dani who was super patient on helping me with transfer my plan from Google Fi to T-Mobile. He did beyond what I would expect from other people. Even when I was to extent my parking, he came to the outside to find me just to hand me back my “read to go Iphone, so I didn’t have extent the time of the Parking.He was nice, patient, professional, and smart in solving my issue. Thank you so much Dani. I hope you be promoted soon!
-
February 2023 by Alexander Denmarsh
Jamyia and Elliott were so helpful and kind. They really helped us solve problems and understand our options without any pressure. Great store and awesome employees at squirrel hill office. Highly recommended.
-
February 2023 by Stephanie H
Elliott and Jamyia were very helpful, honest and patient with me and my husband when we went to look at new phone & plan options. Elliott holds detailed specs in his head and could immediately give us a great over view of our options. Jamyia was friendly & attentive. I would highly recommend the Squirrel Hill store because of them.
