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September 2024 by Nancy Zarilla
Awful service dept! You can make an appointment for all the good that does. Mine was for 8 a.m. with someone named Frank. No one knew what I was talking about! I was informed that Derek could help me at 9 a.m. I had no interest in cooling my heels for an hour! What's the point of making an appt? And the best part is that this particular issue was supposed to be addressed during my inspection in May! But they "forgot". This Subaru is the absolute worst! Never going there again!
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July 2024 by Sam Rauch
We brought our ascent in for suspension work and after a couple of days we're told that our warranty was not going to cover the work. We were obviously upset as out car only has 40000 miles, but in a surprise move, the dealer gave us an amazing dicount. I had no issues paying for what the work costs and this was a total shock at time of pickup and I can say that they have more than earned my business in the future.
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January 2024 by Lauren Witkowski
I brought my car in for inspection and had to pay 1k to fix a suspension problem. Two days later I started experiencing a grinding noise. When I brought my car back to get it checked out, I was told it was something that just happens with age and was unrelated to the repair work that just happened to precede the part breaking. A $600 coincidence. I love my car and the Subaru brand, but I will be finding a more reputable service center going forward.
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October 2023 by Megan Opferman
The process was very smooth and the team was very kind throughout the whole process. Was in and out of there in less than an hour!
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October 2023 by Howard Mazur
Great service!
Personable staff
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October 2023 by Lydia Cyrkin
They are professional and efficient
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October 2023 by Pamela Foreman
Good service and easy to get appointments.
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October 2023 by Cindy Stepnick
100% satisfied with the service they provide. Used them for multiple services. Thank you for the peace of mind.
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October 2023 by tom Fair
Great car buying experience. Everybody there is so friendly and helpful. Stop down and see the salesman Tony.
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May 2023 by Lester Neil
Was quick and easyService: Vehicle Inspection
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May 2023 by Nancy Palmer
Best experience. Kept me informed about what they were doing. Advised about cost. Technician Chris and service manager Ken both personally spoke to me about the repairs that needed done.Service: Tires
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May 2023 by Anthony Roscoe
Wonderful service with pickup at my home as well as drop off when complete. When staying there to wait, the area is comfortable with complimentary coffee. Service staff are knowledgeable and helpful.Services: Auto maintenance
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May 2023 by Joy Durmis
Everyone was very kind, and the service was expedient for my oil change and tire rotation. They also addressed a small issue with my hood after they discovered it wasn't closing properly. The scheduling process was easy, and I was addressed promptly upon arrival.
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May 2023 by Paul
I had a defective battery, and Ken Nutter, the Service Manager, had me bring the car in right away, and he and Roger, the Service Consultant, coordinated the various diagnostic procedures to ensure it was only the battery, and that nothing else was wrong. They put in a new battery, and even washed the car for me. They were very responsive, and the work was thorough and timely.Services: Electrical repair
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April 2023 by Margot Wolters
I was visiting Pittsburgh when the oil warning light came on. I drove to your service department and the problem was fixed. I was very happy with the attention that I received and the quick repair of my oil problem.I was 300 miles away from my service center and was very surprised that it was repaired so easily on a Saturday morning.Thank you very much,