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May 2024 by Peter McDowell
cool brand and store - could have more options but I ended up with a few items - super soft t-shirts and cool designs
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February 2024 by arthur bradshaw
Grace, in customer service, was great. She gotmy order shipped very quickly. The communication was great and lightning delivery. ??
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January 2024 by Michael L.
If I could rate Steel City a 6 out of 5, I would. I have bought from them in store and online. I have had 10+ transactions/interactions. The designs are awesome, fabrics are outstanding and very unique. However, the best has been the customer service. I have reached out on 4 different occasions with questions and they have responded within an hour or less everytime. I have asked for use of a coupon when I fogot to put it in at checkout and they re-ran the entire transaction again to include the discount. I asked for help with an out-of-stock item and they were able to give me an estimate on when it will be back in-stock. Simply put, the best customer service and support I have ever experienced from a retailer. High quality materials, unique designs and superior customer service. Buy with confidence, gift with even more.
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January 2024 by Omar “Waddy” Jawad
I absolutely love this place! Visiting from Philadelphia and most of the clothing I have is ordered online. It was great to actually stop in and visit!
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December 2023 by Aja J.
I love the idea behind the brand, but find the fit equally off for men, women, and kiddos. I appreciate the nature of a smaller business but still feel like the clothes are overpriced for what they are. Lastly, I've always had great service at the downtown location but not-so-great service at Ross Park Mall. Imho, head downtown for a visit if you're a brand devotee!
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December 2023 by Justin Smutek
Poor quality hat. Worn less than 5 times and broke. Messaged them directly on IG and they ignored my message. Left a 1 star review on their website and they would not accept it. Came to Google to leave a review and suddenly company started responding to me. They are sending me a new hat but they’ve lost me as a repeat customer.
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November 2023 by Nelly B.
Cool items, great staff members. Love the unique take on Pittsburgh, black and gold, and the history of the city.
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November 2023 by Zach Graves
Amazing was looking to go ever since I knew I was coming to Pittsburgh. Did not disappoint. I will be back forsure and will probably make some online orders.
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November 2023 by Gracie Scholz
If there was an option to put 0, I would….
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October 2023 by David B.
High quality clothing. Local family owned. The merchandise is very clever and very local. Their tees are generally $36, which seems high to me, but I like to shop their sales (although sizes on sale items are quite limited). Their storefront downtown is well organized and fun to shop. The staff are very helpful. I also like the online store, which is well organized and they offer free shipping on your first order.
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October 2023 by Leah DeLallo
If Pittsburgh was a T-shirt it would be embodied here. This place has an authentic old world charm about it. Highly recommend when in the city.
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July 2023 by Kenny Greene
Great shop for Pittsburgh gear. More casual apparel than like a sports store. Highly recommend ???
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May 2023 by Grey Hatcher
Great little shop to find clothing. Only reason I gave 4 stars instead of 5 is because the Hoodies I bought shrunk pretty bad once washed. The shirts were decent after a wash.
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May 2023 by Bert Wesley Dobben
Great Nice store in Downtown Pittsburgh! The staff very helpful! Good Prices
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May 2023 by Dana
Best hoodie I own! Money well spent. Yinz better check this place out, they aren't messing around!