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June 2024 by Sifat Bhuiyan
Very good. Friendly employees.
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May 2024 by sara londoño
Every person in this store is beyond kind. Super helpful choosing my friend's shade, good customer service, answering all our questions and really helpful with our purchases.
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May 2024 by Melissa Amano
I just wanted to say huge thanks to Karma, what a super helpful makeup artist! I am terrible at matching my own foundation and concealer color or even knowing which brand to start with. Karma helped me pick out the right products for my skin type and tone, and took the time to show me how to apply it properly. I like Sephora but it can be a little overwhelming trying to pick the right color / product base / product type with so many options, so thank you so much for making an otherwise intimidating process easy!
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April 2024 by Salah El-Deen Hussein
Very friendly staff, and they are so helpful, the place though needs a little improvements.
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April 2024 by Gene Nichael
The employee (don’t know her name) was very rude to me. I was treated disrespectfully. Worst place! I would not go again because of her and the treatment I received.
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March 2024 by Andora Weglein
Such a small store but, nonetheless great experience.
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March 2024 by Kerith Strano Taylor
Tamia (sp?) was exceptionally helpful to me at this location. She exactly color matched my new foundation and helped me replace makeup that is so old I would likely have made myself blind if I kept using it. She was friendly and an expert at her craft. I was in good hands. If you need good makeup that will make you feel really good about yourself, go see her at this Sephora.
Well done to her and her team!
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February 2024 by Guzel Kadyrova
Visited on February 15th. Lady in black leather blazer was so rude. She is manager or so. Sephora should care about their customer service if They are charging so much! Really disappointed
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February 2024 by Delainey Robb
Jess was great! She is the employee with pink curly hair and she is fantastic and very friendly and helpful.
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January 2024 by Evan Fellman
reviewing negatively so i get dragged less often to here
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January 2024 by Raihan Z
Thank you Simona! You are the best! She was very nice and kind. She listened me and found everything for my face. She was kind to explain everything. Will recommend to everyone.?
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November 2023 by Dave Forman
Everyone is so nice and helpful there!
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November 2023 by Destiny H.
If you don't look like the people who live in shadyside, try another location of you can. I wasn't even approached. Attempted to color match myself for about 40 minutes before I decided to go somewhere I can actually get some help.
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November 2023 by Nicole Crane
I have been in this Sephora many times. It’s a smaller store, so it doesn’t carry everything, but in a pinch I can come here and get some products if I can’t wait for delivery or make it out to the mall. Yesterday I went in not knowing what to get because my skin has been peeling like crazy since the weather change and my usual skincare routine wasn’t cutting it. Simona asked me all the right questions, spent 10 minutes taking me all over the skincare section recommending different products, obviously knew what she was talking about and was passionate about it. This morning my skin already feels softer and isn’t peeling. THANK YOU Simona that girl deserves a raise.
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November 2023 by Cody Bienkowski
Today I stopped in and was helped by Kaitlyn. She was very knowledgeable and helped me with color matching and finding the right products I was looking for! Such a helpful staff at this location!