-
October 2024 by Colin D
By far the worst bank you could possiblity choose to use. The joke of an assistant VP Bryan P at the Forbes branch talks to customers like they aren't even people. He continually raised his voice, belittled us, and upset my elderly mother suffering from dimentia to the point where she left crying during a routine transaction. She is scared and never wants to go back. You would think as easily replaceable and rare existing branch employees, these people would care at all. I would rather let a homeless person hold my money than trust these people or deal with them. It seems the Squirrel Hill Branch just operates however it wants because there's only three employees there ?♂️ who's there to hold you accountable or hold you to a standard of service, right? Furthermore, the replies to these reviews from S&T are laughable. It doesn't show you care, replying with your basic 1 800 customer service number is not how to fix these problems. As a "community" bank, you should probably learn to engage with the community much more professionally.
-
January 2024 by Regina Robinson
Very helpful a d pleasant
-
December 2023 by Wolf
Just had smooth transaction lativia is the greatest
-
October 2023 by Brittney Smith
I can see why the rating for this branch is 1.7. Their teller Bill at this location is rude and unprofessional. I can tell that he hates his job. He needs to go find a new one!
-
April 2023 by Carol W.
Worst bank I EVER did business with and just wish I could give them a -10. Their security team? Consistently denied me access to my own account and after six months of their ineptitude, I moved my funds elsewhere. My advice: Dont even consider opening an account with this bank. They are horrid!
-
December 2022 by Donald Vargo
I have dealt with literally dozens of banks involving millions of dollars over decades. S&T Bank was the most incompetent bank I have dealt with. Their staff has no idea what they are doing.
-
October 2021 by Lauren Zelnis
very rude here, and none of the employees were wearing masks. The lady practically rolled her eyes at me when I asked a simple question.
-
August 2021 by Peter Habibjn
I don’t share the same opinion as the other reviews. Everyone at this bank has always been very punctual and kind.
-
July 2021 by Chris Grimm
Terrible experience. Trying to close. It’s taken over a month just to get our appraisal. As they are just sitting on theirs hands closing other loans. Higher management is non responsive giving the sense they don’t really care about you. Deadlines come and go and they all do nothing. You really don’t need to use this bank.
-
July 2021 by r3mi
They don’t care about their customers. Do your mortgages and banking elsewhere
-
July 2021 by Larry Lint
poor service
-
December 2020 by Lauren S.
This is the worst bank I have ever put my money in. I lost $3,000 there. And every time that I would take money out they said that I did not have that amount when I had never even taken money out of it. DO NOT USE THIS BANK!!!!!!
