Ross Dress for Less offers a wide variety of brand name clothing, shoes, and home goods at discounted prices, typically ranging from 20% to 60% off department store prices. The store is known for its ever-changing selections, which can make shopping an adventure, though some customers note that finding quality items requires time and frequent visits. While shoppers report that the store can be busy and sometimes lacks in customer service, the low prices and unique finds often make it worthwhile. Many customers have discovered genuine designer products at a fraction of their retail price, although some items may have minor flaws. Ross is especially popular for gifts, with a good selection for kids and families. Overall, it is a favored destination for budget-conscious shoppers looking for great deals on brand names.