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June 2024 by Angela
Nicest Rite Aid ever
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May 2024 by Saira Awan
I don’t know why Rite Aid in Bellevue on Lincoln Ave. closed down, I wish they didn’t. So I had to switch to this one on Brighton Rd. The reason I’m not giving zero stars is because I have my medicines delivered. I’m giving 2 stars out of sympathy.
Whenever I call the main number, listed on Google, I used to get connected to Giant Eagle. Once that stopped I was able to get connected to the pharmacy through the automated system. But as of a month ago, I can’t connect! Instead, I get the message: “I’m sorry your call… reason for failure is UNALLOCATED NUMBER!” Unless the number has been changed, it HAS to be updated, if not, what the hell is going on!
I like to be able to call in my medication for a refill or there’s a problem and I can’t do that anymore!!
My advice to you is FIX IT and I’m warning all patients who want to call and can’t, CHANGE YOUR PHARY! That’s what I’ll be doing if this isn’t resolved!!
THIS LOCATION SHOULD SHUT DOWN, NOT THE ONE THAT WAS IN BELLEVUE!!
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May 2024 by Stephanie Hanville
Excellent customer service!
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March 2024 by Tom Prorok
The staff is great. The policy sucks. It's soooo convenient to call in your script, I enter each ten digit number. Now I am your secretary. How convenient for rite aid. So I come to pick it up but I've been shunted to central possessing it won't be ready for another 24 hrs. So now I get to come in the rain. A second time. My neuropathy makes it hard to drive and walk. Thanks for the convenience. This is a terrible policy which is very unclear. Please take me off central processing
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February 2024 by Helen M Frazier
We are new to this Rite Aid, I am very impressed, they always welcome you when you enter the store and thank you for shopping there and the staff are very friendly and helpful, eager to assist you anytime you’re there. The Pharmacy is great also. If I could, I would give them higher then 5 stars ⭐️ ⭐️⭐️⭐️⭐️+
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January 2024 by Susan D.
Went to pick up prescriptions 4 hours after sent. Very sick. Pharmacist did not even start to prepare. Then she began to ring up two bottles of pills. There was supposed to also be an inhaler. I asked about it "Oh yeah. We had to order it. Pick up tomorrow" Not sure she would have told me. Received phone call this am that it was ready. Could not find when went to pick up. Then brought another bottle of pills that was previously filled on Thursday. No inhaler. 2 more days. Noone called my physician to discuss substitute. Not the first time things like this have happened. One time 6 hours later, the pharmacist still had not checked the physician voice mail. No prescription. The almost duplicate error and lack of communication with my provider concerns me. Their errors and lack of professionalism and detail are a hair away from a harmful error.
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January 2024 by Maybell McPain
they dont support santa clause. they let me live in the beer freezer tho.
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October 2023 by Kerry Connell
Updated: A family member just told me they weren't able to pick up a prescription this morning because the pharmacy didn't open on time! I am definitely switching everything to my other pharmacy, which is all the way across town and has inconvenient hours but is at least open when they say they will be and actually has the medicine there and will fill prescriptions when they say they will. I bet this Rite Aid will be closed by the end of 2023.Here's my review from 10 minutes ago: This store almost never answers the phone. Trying to find out if your prescription is ready to go is pointless. Quite often, they don't even have my medicine; I've switched most of my prescriptions to a specialty pharmacy that actually has what I need, when I need it, and will answer the phone when I call.
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September 2023 by Nia Joseph
I wish I could give zero stars. This pharmacy closed early due to staffing issues and recommended that I try other Rite Aids in the area to get my prescription filled. When I went to those other rite aids they were unable to fill my prescription. The next day I went back to this pharmacy and I was told my medication was “on manufacturer’s back order” and that “no one had it”. The woman at the pharmacy didn’t even check. It seemed fishy to me so I went to another pharmacy and they confirmed they had my medication and it was NOT on “manufacturer’s back order”. So I was blatantly lied to and told to contact my doctor, likely because they forgot to order my medication or something. If you have a serious health issue this place doesn’t care and you should highly consider going elsewhere. 2 days of the runaround and lies, thanks!
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August 2023 by Caitlin Chiado
I asked if my 3 year-old could use the restroom, but the pharmacist informed me that the restrooms were for employees only. I understand the policy, but I was disappointed that they couldn't make an exception for a child clearly in need of a bathroom.
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August 2023 by Sara Morgan
Need the phone fix asp they had fire it need fix so because my Medicine been miss up staff over work there angry mob like get phone fix
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August 2023 by Heather Gates
They never answer their phone never had this problem w any other rite aid
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August 2023 by Tre Butterman
The nicest, most helpful cashier I’ve ever met.
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June 2023 by Tom Roberts
This pharmacy has truly taken an extreme downward turn in the last few years. The staff is extremely rude and incompetent. My refills are rarely ready when I’ve been informed of their availability. I’ve seen multiple confrontations between customers and the arrogant staff. I will transfer my prescriptions away from this store but feel badly for those people who are trapped with them
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May 2023 by Ann Brosky
Changed from one star to five . Overcharged me for my medication and told me there was nothing they could do. Taking advantage of a senior citizen on a fixed income isn’t very nice. UPDATE— customer service handled the situation and I got the correct price charged . Thank you very much for quickly responding .
