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February 2024 by Ava S.
My husband LOVES our sofa. It was completely worth the price. The team was also incredibly helpful in the selection process.
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October 2023 by Katie Spencer
They sent me an unsolicited monstrosity of a catalog. This 3/4" thick, 600 page abhorrently wasteful catalog shows that this company has no regard for sustainability! I have no idea how I got on their list but I'll never shop here based on this tone-deaf, careless marketing alone.
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July 2023 by Jean V.
i reached out to (elle ) at rh in pgh ross park . i have a design business in tampa and my client has purchased a summer home in florida.... i needed help with fabrics and furniture selections from the pgh rh. elle went above and beyond to help her with selections and showing her my design ideas with n o expecttions. thanks so much!
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June 2022 by Aynara Goulart
Very beautiful
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October 2021 by andrew joseph
I couldn’t be more disappointed with this company. Buyer BEWARE! They have twice cancelled delivery of furniture that we have been waiting months for. They chose the delivery dates and times, and gave us little to no flexibility with deliveries. I have now taken off of work twice, waiting for deliveries that weren’t coming. They never even called to notify me they weren’t coming. I have complained numerous times to customer service, and they don’t seem to care. Again I couldn’t be more disappointed. I only hope that people read this review and avoid purchasing from this company.
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September 2021 by Andrew J.
I couldn't be more dissatisfied with this company. Buyer BEWARE! Twice now they have cancelled deliveries on furniture we ordered months ago. To meet the drivers each time I had to call off of work. Not only did they not show up, but they never even called to notify me they weren't coming. I have complained to customer service numerous times, and they did not seem to care at all. They have done nothing to accommodate us, nor have they attempted make things right. Again I couldn't be more disappointed.
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August 2021 by Nicolette Krall
We have had a great experience with Amera Z at this RH location! We moved from Pittsburgh to Los Angeles in June and went to the Hollywood RH and received terrible service. The person we had met with rushed the process and told us she wouldn’t help us until we signed up for an RH membership.We were aware of the RH in Pittsburgh and figured they could offer us better service. We were absolutely right! Amera has been helping us for months while our furniture comes in. She made us aware that the collection we had chosen was extremely popular and that some items would be delayed longer than others. She gave us additional options in the event we did not want to wait. She is constantly checking on us after pieces are delivered to make sure we love everything and that the delivery service was good. Even with the time difference of 3 hours, Amera is always there for us when we need her. I highly recommend people do business with her!
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July 2021 by Brad b.
I have placed a very large order with RH and have received the worst customer service. The "designers" pressured us into applying for their credit cards, have not been available to answer questions since we have placed the order, and the lack of communication with corporate is very disappointing. I have been waiting for weeks for an answer as to why they could not follow our instructions on how to charge our credit cards. No one at this company seems to care after they have your money. I would return EVERYTHING is there wasn't a charge to do it. I will not be buying anything from them in the future and I recommend that you look somewhere else to furnish your home. I wish there was an option to leave a 0 star review because that's what my experience deserves.
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February 2021 by MGD DELUCA
Very knowledgeable and helpful staff. Positive experience and glad we are using RH.
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December 2019 by Chris Gisler
Juliana and Michelle were outstanding in designing the rooms of our new home. They had excellent attention to detail and focused on what we wanted and needed.
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December 2019 by michelle simpson
Great interior designers, staff and products!
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November 2019 by Joe Snyder
expencive
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August 2019 by Ashley Godshall
Love this place. Staff is very knowledgeable and personable.
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July 2019 by hayadesigns
Be very careful placing a order. Not much help fromthem after the order is placed.
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September 2018 by Bill Cunningham
We've been working with Bethany H. and she's been nothing short of great. Bethany offers educated design advice and is patient and understanding.
