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July 2024 by Shawna Davis
On May 16, 2024, I had my 2008 Chevy Trailblazer towed to Ray Walsh Auto by AAA. I rode with him, and I provided the serpentine belt, because I knew it was needed. I took photos of AAA as they parked it across the street from the shop in the residential neighborhood. I would call for an update, Reggie stated that they had started my vehicle and I needed a fuel pump and water pump. So, get a ride after hours to see if the vehicle had been moved. And it hadn't. I looked, my hood was ajar, the passenger front tire was completely flat, all my doors and hatch were unlocked and the battery was dead. So I called the next morning and spoke with Reggie. I asked for an update he tells me I was looking at $1200 to $1500. I asked him, who had my key and he said, He Did. As I was recording the conversation, so I said, why was my vehicle left unlocked, battery dead, tire flat and hood left ajar? He says Oh was it?
So, I wasn't pleased with that at all. I waited a few days, went back, same condition. I called the BBB, and they have a D+ rating. So, again, I'm searching for somewhere to move my vehicle, as the older lady I think Gene, says for me to come get my vehicle.
The Lies, the negligence of not making sure the vehicle was locked up, she said they would charge the battery and put air in the tire so it could be moved, and, they never did.
My vehicle sat there well over a month with the Opportunity for someone to go in my vehicle. I had to hand lock the doors. But the back was still
unlocked. SMH.
I have photos and witnesses to back this up. And I was paying the Jitney Driver $15 to $17 to go check on my vehicle.
They don't deserve a star at all. But, I have to in order to post.
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June 2024 by Matt B
Our mechanic in Bellevue passed away, so we looked around. My Dad's elderly gf bought a car here, gets her car inspected here. Always fair pricing, good repairs, good service. My Dad and I now go there. Not many small honest shops around nowadays, Walsh is one for sure
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April 2024 by Alan Landy 2
Can’t say enough good things about this guy. Great service! Good pricing. Thanks Ray for my new truck I love it. Highly recommend.
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April 2024 by Michael Sacco-Gibson
Never seems to have inspection stickers on hand, but sure takes your money for the inspection. Love getting ticketed because "he's waiting on them." The atmosphere in the shop is atrocious and uninviting. I can understand how they struggle to keep good mechanics on staff.
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February 2024 by Alaysia Westbrook
I’ve been going to Ray for 8 years. Amazing service, quick and caring .
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January 2024 by Dean Harman
Please do not go here! Don’t trust your car with them either. They have a new mechanic every month there. They find new problems to your car and then want to charge you an arm and a leg for the parts and labor. I repeat don’t go here their a joke and rude.
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January 2024 by L Alvarez
Worst incompetent mechanic repair shop I have EVER been too. Not only did they do my inspection backwards but they just find ways to make money instead of caring about their customers. Didn’t even mention your eligibleFor an exemption sticker for inspection and then they try to find any tiny detail on your car so they don’t pass your inspection. Lady in the office is not professional and very rude. Rich just sits there and adds numbers so you can pay extra for parts and they can become rich off peoples car. I understand you make your profit with labor, but it’s not even a decent price for labor cost it’s double, they charge an arm and a leg on labor alone it’s sad. How are your customers going to come back to your shop for more service when your ripping them off ? …..DONT TRUST YOUR CAR HERE, no wonder their always looking for mechanics to hire because their not professional with their customers I can only imagine how they treat their employees.Goodluck with your company and anyone who goes here goodluck & beware
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November 2023 by Jacy Lee
I took my car in for a choking/hesitation when I accelerated and also hearing my rear brakes (front was just changed a week prior).. I was told that the choking/hesitation was just my air filter.Well.. it was NOT just my air filter as I am STILL feeling the choking/hesitation even just hours after I had gotten my car back.Also.. you’d think they’d let you know if they found anything else noticeable, they’d tell you? No.. I also need a serpentine belt.As for my brakes.. I was told they were fine..But yet as soon as I pulled off the lot, I still heard them! CLEARLY THEY WERE NOT FINE!!! I needed pads, rotor AND caliper on my drivers side rear!DO NOT GO TO RAY WALSH!!
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October 2023 by Terri C
This mechanic shop is unprofessional they say one price and than forget they told you that price she said Im elderly I cant remember everything but on still out money they take 2 or 3 days to complete a job that they say take a hour they lost my paperwork and didnt have a legitimate reason or explanation how and where my paperwork work is and they take cash witch means they dont report their income to the irs and they raise the price and if u dont agree with it they try and keep your keys I have more
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October 2023 by Nancy Shirley
They were great took good care of us and was worth our drive to take our vehicle there from South Hills areaService: General repairs & maintenance
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August 2023 by Nakeisha Burton
Reasonable
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August 2023 by Temora Calloway-Jones
I'd rather not at this time ????
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August 2023 by Diane E.
Lacking on customer service. I had a new fan installed not even a year ago and when I called about it I was told they couldn't even look at it for five days. I couldn't wait 5 days so I had it done elsewhere. I kept the fan and asked if there was a warranty on it and was told since they didn't put the new one in I couldn't get any money back. I think my biggest problem with the whole experience In most good places bring you in that day and fix it immediately. I'll never go there again.
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September 2022 by Bryan Dontask
Kept telling them there's a squeal in one of my wheels they told me my brakes are at 50% I told them beforehand that my brakes are fine my brakes aren't squealing it's when I let go of the brakes they refuse to even look into it after looking into my brakes and then wanted to charge me $45 for nothing
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August 2022 by Bill LaLonde
Great service!
