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January 2024 by Jason Tiedemann
Left my doctor's apt straight to get labs done. My script for bloodwork wasn't showing up to quest in the computer. I was dealing with Jen L who then went above and beyond calling the hospital to get it figured out all while having a motivation of speed and care for each patient. She was successful obtaining my paperwork and I never even felt the blood drawn! Excellent experience I will be returning whenever I need. If you meet Jen L first door on the right....your in for a treat! There's no place like Quest diagnostics!
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January 2024 by Victoria Durkin
No wonder this place has a 2.8! The place was clean and they only took me back 10 mins later than my schld.appt. (noone else was there)so I gave it 2 stars.Laura the tech.i got today wasn't the nicest. She starts by printing out a old bill that wasn't paid yet due to my Dr office coding incorrectly. Shes like well your in collections, umm ok thanks i already know. This bill is in review w/my insurance company, but again thats none of your business. She acted like I was trash since I said no I'm not paying that today it's in a dispute. Then proceeds to asks if I'm going to pay my copay today or if I want an invoice mailed. I said mailed please, She laughs out loud as if she doesn't think I'll actually pay it since I have 1 bill unpaid. Mind you every other bill from Quest for my whole life has been paid & it's alot as I get quarterly blood work/ full panels. I didn't appreciate how she treated me. The funny thing is her badge says "New Employee Coach" that's hilarious with her bed side manner& judgeyness. Go to a different Quest if you can!
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November 2023 by Benjamin Zimmerman
Easy Check-In, friendly staff, quick and easy appointment.
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August 2023 by James Bush
You would think going in for a drug test would be easy, but as soon as I said I was there for a drug test I got an attitude because apparently they stop doing drug tests at 2, I guess me being 3 minutes late for that cutoff is on me. I had no idea, and I have no problem with that. It’s Friday and everyone just wants to go home to their family, I get it. But, how about next time instead of telling me you won’t wait for me to piss in a cup, just simply tell me I’m gonna have to come back on Monday.
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July 2023 by Darlene Stewart
I had my blood drawn this morning and Jen was great!! She was friendly engaging and thorough. Explained everything very well. But most of all I never even felt the needle or blood being withdrawn.
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July 2023 by angellee simpson
Not gonna lie i went here very often during my high risk pregnancy and the workers there were amazing like barb but i went today and this place is super disturbing ! Highly don’t recommend the ladies here are rude please bring barb back because your new staff sucks and lack compassion !!!!!!!!!!!!!
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April 2023 by Kathryn Russo
Efficient & friendly staff. Only one negative: There is no way to phone and speak with someone at the Quest location. One number is listed with recorded info. This caused a problem with my lab work.
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February 2023 by Brandy Spicher
I have to come once a month and every time it seems to be an issue! If we come with an appt they take all the walk ins before an appt if I come in as a walk in then we wait as well never a consistency.. every time the rules are different
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February 2023 by Shadowfox
The staff will get very rude if you ask them any questions
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October 2022 by Paul Simer
Good experience getting blood work done here. Staff was cheerful and helpful, saw me on time, and got me on my way.
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August 2022 by Alecia Petrikis
I had a test ordered from my doctor, that I confirmed was being sent to quest the evening before I set up my appointment. Upon arrival, I needed a mask to which I was angrily given one. After walking back to the testing room, the same employee was extremely rude. My test that I needed completed wasn’t showing up on my portal, and she did nothing to help the fact or explain why this might be the case. The employee acted as if I was incompetent and was extremely dismissive of any advice or help.Terrible customer service. Will NOT be returning to this location.
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August 2022 by Anna Williams
I went in as a walk in. They were all booked up for the day. So, I needed to come back another day. I'm going to try again on Monday. Monday came and I went back to Quest to try and get my blood tested. I went early for they open at 6:30 am. I arrived at 6:55 am. I only had to wait about 20 minutes before they could take me to draw some of my blood. They only take appointments only. Next time I need to make an appointment before I go. They do not take walk in's anymore. Technicians were very friendly and pleasant. I highly recommend Quest for any blood work. Nice Place to Visit.
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July 2022 by David Cole
Total waste of time! Made an appointment online to have a test done and when I arrived they told me they don’t offer the test I was scheduled for.
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May 2022 by JaQuayla Coffey
“Lost” urine sample. Lied and said they had no records of me it the system which was untrue because I received the results from my TB test that I took the same day as the urine test. Never saw the lady who took the sample place the form or seal the bag like they are suppose to do. Im sure she threw it away as soon as I left. Will not go here ever again for anything.
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January 2022 by Francine Wahler
Broken vein from my blood draw. Minus Zero star rating?
