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June 2024 by Rasool munshid
My friend advised me to go to this place to get my blood tested because many people gave me a good rating for it, but when I went in the beginning, everything was good, but when they called my name and there was an employee whose name I don’t know, she was very bad in dealing with me. I don’t know why. When I entered room No. 1, she was... There was a lady who asked me about the insurance information she had received, and her response was harsh and hurtful to me. Frankly, she said, “Don’t answer too much. Say yes or no, and don’t answer too much.” It was as if I was under investigation in the police office. Frankly, I am now very sad because of the racist, unkind method that was used with me. I don’t know the name of the employee, but the date was Friday 6/21/2014, room number 1. I advise everyone not to enter this room if this woman is present.
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June 2024 by Monica Soderman
I've chosen to go here twice, first time was a disaster but they were at least nice about it. This time, one of the women was so rude I will not be coming back.
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May 2024 by Tracy Jordan
The phlemotist was very good, fast and nice
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May 2024 by linda-lee bauer
I arrived 10min early for appointment time. 1 person in waiting area and 1 in the back
Took other person in and out. Sat there and sat there and finally 10 minutes after appointment time at 2:20 pm was called back
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April 2024 by Larry Schoon
THE TECHNICIAN LORI WAS VERY GOOD & NICE
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April 2024 by Ne Ne Zilla
I scheduled via the app. I showed up early and was taken before my appointment time. The nurse was very nice, reassuring, and found my tiny vein easily. They seem to be fully staffed now, and I hope this improves others' experience moving forward.
Dena B.
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April 2024 by marc_da_sharc
I didn't have to wait long and Skylar was pleasant. Thank you
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April 2024 by Janet Skoros
The lady who took my blood was awesome. I love going to the brentwood quest
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February 2024 by Taunya Cahill
Just went had appt in Southside only to get there find they were closed went to Brentwood very nice took me within minutes very nice
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February 2024 by Chris Mack
I scheduled an appointment online for blood draw. I get there and go through kiosk prompts and then get turffed to walking. Nobody to talk to either. Quest has ALWAYS...ALWAYS. SUCKED!
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February 2024 by Summer Wroblewski
Lady was very nice , waiting time sucks if you don’t have an appointment but they try to work as fast as they can
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January 2024 by Kim Smith
Save your sanity and never go to this location. Twice I've had to wait well past my appointment time (40 minutes late the second time). Today, I needed to pick up a container for a sample as we had an appointment for blood work later and we needed to turn in a sample also. I was told to sign in just to pick up the container and then they started calling back the other people. My appointment was hours later, was I just supposed to sit there for several hours? If I wasn't able to get it earlier, that should have been explained. I had to just leave as I needed to go back to work. I canceled the appointment and will use another facility. They don't care about your time at all.
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December 2023 by Jessica Phillips
I had an appointment today only to arrive to this sign on the door. No email or call to say the location was shut down for the week. I then went to West Mifflin location only to find that my appointment confirmation code would not work at another location and waited far too long to be treated. I am a health care provider and understand everything has low staffing but this is a poorly run business. My next blood work will not be with quest.
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November 2023 by Brian Walsh
Did the check in at the building, went through all the whistles an bells , said completed. Sat an waited . Nurse comes out an said I did it wrong. Ffffed up.
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September 2023 by D Est
This place need to be shut down. They take all day to a simple blood drawn. Have you waiting forever even with an appointment. They closed their doors 30minutes early that what the staff told me when I got there for a urine sample. Laurie needs to be fired. She stucked a needle in my arm didn't even locate or feel for my vein until I told her I was a nurse she better watched what she's doing.