Pottery Barn Kids offers a variety of products for children's rooms, with helpful and friendly staff who often go above and beyond. Customers appreciate the assistance from staff members like Laura, Sandy, Sarah, and Kim, who provide good service, help with details, and make ordering or shipping easy. If the store doesn't have an item in stock, they will order it and ship it to the customer's home. However, some customers have had mixed experiences; one was disappointed when an item was missing after purchase and encountered a rude staff member, while others found the prices to be expensive and were disappointed when certain items were not available in-store. Despite these issues, many customers return because of the helpful staff and overall positive service. The store is located in a nice mall and is known for its pleasant atmosphere and helpful team.
In a very nice Mall. I went their for one very Specific thing that online said they had. They didnt have it. They are very Expensive. Nothing against the business personally but I will not be back.
August 2023
Love shopping here for children. Staff is very helpful.
April 2022
Laura has helped us twice now finish details up for our nursery. She is wonderful, we highly recommend the ladies at PB Kids Mt. Lebanon.
