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January 2023 by pittsburgh cleaning
This bank has gone downhill over the past five years to the point where I don't even like to go in. Most of the people there are so rude that I handle my deposits through the ATM. On several occasions I've had more than one check and as I tried to deposit them the bank teller would tell me I have to add these up and I'm not doing it for you (Never have any problems at any other PNC) and I was like can't I just deposit it he said no you have to add them up here's a calculator....
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September 2021 by Derek Perrone
PNC couldn’t open an account after I made an appointment with them. I was the only customer inside at the time. A worker playing lobby attendant had the nerve to blame the fault on me for using the PNC website and then had the audacity to ask me if I wanted help going to another PNC branch. He never offered to have me speak to a manager. I am a small business owner, I made time and arrangements for an appointment with the bank, PNC failed to do the most basic task of opening an account. I drove down to the FNB on the south side and I had an account opened in maybe 20 minutes. Never going to use PNC again for business after this experience. Awful.
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April 2021 by Party Lady
I NEVER knew you could deposit money into an ATM machine yet alone cash a check from one. Let me tell you CJ was patient and kind as he helped me. He’s also easy on the eyes . Very well dressed, dapper, and professional what an asset to the PNC brand. I was done in less than 10 minutes!
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April 2021 by SHINE “They call me Shine”
I NEVER knew you could deposit money into an ATM machine yet alone cash a check from one. Let me tell you CJ was patient and kind as he helped me. He’s also easy on the eyes . Very well dressed, dapper, and professional what an asset to the PNC brand. I was done in less than 10 minutes!
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December 2020 by Adam Ross
I just had the most amazing experience at PNC opening a checking account. I have a learning disability and Tammy went out of her way to make to help me through everything. The security guard was also so kind to me. Forgive me I can't remember her name. If you go there ask for Tammy and tell her boss she needs a raise. Thank you so much!
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September 2019 by Anne B.
Not sure WHAT to think of my experience here earlier today... I understand the branch had a fire. But no tablet or screen to show me the options of accounts available? Quite short with me. They ONLY have accounts with minimum deposits of $500 monthly without charges? Doesn't make sense.... Doesn't seem like they want my money, or my sister's at another branch.... Perhaps we should take it all elsewhere!
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November 2018 by P Matty
Pnc bank overdraft fees are terrible. I overdrafted $20 payed it the SAME day when I received the notification through text and still charged me the next day with a fee of $35! I am beyond frustrated with this bank. I could overdraft 5 cents and still get a fee. They would not issue a refund. I even had overdraft protection! I am closing all my accounts and going with a different bank. May even use prepaid cards from another bank with no overdraft fee! Other people I know complain of the same issue and we are all switching banks!
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April 2018 by Leah Surmacz
Not a fan of the new set up. Even tho this bank is next to my house I try ti avoid this bank as much as possible cause it always takes 3 times as long to make a simple transaction since the new look.
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September 2017 by Tee Baby
Hate the new setup! Bank manager writes your name on a list, you wait around for awhile, she tries to skip me on the list. She figured the other customers were more important than me. Had to check her on that.
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February 2017 by hwileyiii
The people have been nothing but helpful. This is a local branch, so employees that hang around get to know you
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August 2016 by Mike S.
I signed up for a checking account with a $150 promotional bonus, and they apparently processed the entire thing wrong. Six weeks later, I just called PNC customer service and they will not honor the bonus due to the processing error. I am done with PNC in general. They are the worst banking option in Pittsburgh and anywhere else that they happen to exist.
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April 2011 by Joe D.
Great branch, awesome tellers who actually know what they're doing. Shelly (one if the head tellers) told me I was losing a lot of money by keeping so much in my checking account and advised me to open a money market account and get double interest. Thank you shelly!
