-
February 2024 by Dana Miller
My granddaughter had some problems with her car l called them and they found the problem and took care of it right away and the price was very reasonable . She said the GUY was very polite and respectful.
-
December 2023 by iFeloh Moderator
Great price, fast service and friendly owner
-
December 2023 by Yujia Zheng
Good service, reliable, and looks like cheaper than other places.
-
November 2023 by Paul
I really didn't want to leave this place a bad review because the guy working here always seemed nice and trustworthy, but my latest experience here has proven quite the opposite.Problem: My car wasn't starting, it would crank but not turn over. I researched a bit and what I found corroborated with what a different mechanic had told me in the past, that it sounded like my timing chain was failing and it could end up killing my engine. I made the mistake of giving this information to the mechanic at Pitts Stop Auto instead of letting him figure out what the problem was, because I'm not even convinced that he actually looked at it.Why do I think that? Because he never called me back after I dropped off my car with him. I called the shop three times over the course of the week, left messages, and finally got in touch the third time and he claimed that he was waiting for me to pick up my car, and that he had already called and talked to me about it being unfixable. I was surprised to hear this, because he never called me despite his claim, and I have the phone logs to prove it. This was the first red flag.So, despite doubting that he even checked out the car and just based his conclusion on what I had talked to him about when I brought it in, I still decided to "do the right thing" and pay him for his diagnosis (which was basically just repeating back to me what I told him) When I arrived to pay him and meet the tow truck, I noticed that my window was halfway down after what was probably the heaviest rainfall of the entire year. Of course, the interior on the driver's side was completely soaked. Red flag #2.I noticed the key was still in the ignition, so I assumed my battery was dead, and it was. The tow guy tried to jump me to no avail; he wasn't even getting sparks on my terminal. The terminal is under the front hood but the battery is in the back, hard to access when the car doesn't have power because the rear hatch is on power locks only. When my car got towed back home, the tow guy was nice enough to stick around and try and jump me again, and this time we got to the rear battery and connected the jump cables directly and were able to get power this way... So what happened at the shop that severed the connection between my rear battery and front terminals?? Was this intentional? Either way, red flag #3.Lastly, when I tried to start the car's engine, it wouldn't even try to start. At least before I brought it in, you could hear the engine trying to start when you hit the ignition. Not anymore. Whatever they did to my car put it in even worse shape than when I brought it in, which would be red flag #4 but it's actually #5 because if it was a timing chain failure that a mechanic from another shop was able to spot before it completely went, then why wasn't the mechanics at Pitts Stop Auto able to catch it during their inspection of my vehicle two months ago?These guys are incompetent at best and malicious at worst. Great place if you want to pass an inspection without hassle because they probably just put the stickers on without even looking at your vehicle.
-
November 2023 by Ahlia Demas Jimenez
Most trustworthy auto repair. Very honest and helpful. They don't try to sell services you don't need. And they don't treat older women like idoits. Been there 4 times for oil changes, emissions test.Will be bring my 2010 Beetle here for other work as needed. 5 star treatment.
-
August 2023 by Joud Mulla
Excellent service! Kalven and his team did a fantastic job fixing my car. I am definitely coming back here for my car needs.
-
August 2023 by Amreshkumar Mishra
He is a wonderful mechanic. I have been coming here for a long time. He takes care of my car very well. Any time he is ready to help me. Thanks for your best service.
-
July 2023 by Raeven
Went in to get the brakes checked. Was told the rotors also needed to be done and I trusted them. We noticed after that the gas mileage tanked from 20mpg to 12. It had been fine before the service so we took it back in. They completely replaced the brakes and rotors again, but told us we needed BOTH front calipers replaced. Now that started to seem pretty suspicious that they'd both suddenly fail at the same time so we took it to a Subaru dealership to get a second opinion. Turns out they didn't use any lubricant when replacing the brakes. Cost us a lot of unnecessary money and time. To think that I could have spent all that money when the brakes just needed a little bit of lubricant. No calipers needed, starting to suspect there was never anything wrong with the rotors eitherService: Brakes
-
June 2023 by George Hughes
Hi I went to this Pitts auto at the last minute. I’m from outta town and my strut had busted and all other places were either busy and couldn’t fit me in until the next day and Mr Kal here took care and got me in. I’ll say this that’s a good man I’ve delt with a lot of people and he’s a solid person he likes to joke but real funny guy. He can get my business any day of the week thanks ?? Kal stay funnyService: General repairs & maintenance
-
May 2023 by Brian Jiang
Best mechanic I’ve encountered in Pittsburgh. Very competitive prices and honest.
-
May 2023 by Shantaea Jones
I been going here for years. I am a big proponent for supporting small business. I originally came in to get my brakes fixed and an inspection. He saw my front bumper was disfigured and said he would fix it. I told him not to fix it (I already scheduled to take my car to auto body shop to fix my car). When I came in the next day he put tape on my bumper and charged me almost $200 for "fixing it". I am no longer supporting and doing business with this shop after this rip off.Services: Auto brake repair
-
March 2023 by Abdi Parsi
Pitts Stop Auto has the best management and the best team. They are professionals, cooperative, fair, and accommodating. I cannot say enough for this place. I have been a customer since they opened and I have referred them to my family and friends and all have appreciated me. Having them as my mechanic gives me peace of mind. Thank you Kal.Services: Tires
-
February 2023 by Natasha Sayles
Pitt Stop Auto has experienced mechanics that are very reasonably priced. I have been taking my car to this shop since 2018
-
November 2022 by Aditya Sudhakaran
Mr Kal is the best mechanic I have encountered in Pittsburgh , he really knows what he is doing and has such a good personality. The prices are also very good. Highly recommend this place for your car needs.
-
November 2022 by FanOfRobert
I have had many issues with my Chevy Cruze and Kal has helped me every step of the way. He has always made clear my options and has gone above and beyond to resolve my issues. Best mechanic in the Pittsburgh area hands down. If you have car issues, definitely bring your car to Kal!