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February 2024 by Dean Jameson Sr
They did not have what I was looking for, for my pond. I thought about purchasing a couple of other items for extra stock for my pond and fish tanks. But their prices were so high I went to petco.
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January 2024 by Michael Hinzman
I don't need pet stuff often, but this place has it all despite its size
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January 2024 by Francis Ford
Fast, friendly service
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January 2024 by Bob B
Very good visit! We were helped by Nicole mainly but had another cashier that assisted (can't remember her name). Nicole was super patient with us at checkout and made great recommendations including the new pet book. Definitely made us more likely to go to petsmart than the competition!
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January 2024 by Ashley Connor
I always enjoy going here I love seeing all the different puppy dog people bringing.
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January 2024 by Spencer Mercado
Good variety, great holiday deals on treats, and even free pictures with Santa! We were alsolooking for a sturdy cable leash for our dog and found a variety of different ones at a reasonable price.
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January 2024 by Ashley Kalu
Incompetent grooming staff who don't know how to handle dogs.
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November 2023 by Acie Chase H.
Still no stocking stuffers, Still trying to move holloween merchandise. Games over for Christmas holidays after this month.
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November 2023 by Traci Provins
Wish I could leave 0 stars. They recommended a harness that fell apart; but of course it was the most expensive available. They’re basically kicking you out 15 min before the store closes. Sorry that’s the only time I am available. At my place of work, we stay an extra 45 min if someone is late to pick up their dog.In addition, every Petsmart I’ve been to lies to me and says they’ve done my dog’s (a very calm black lab) teeth and ears. They obviously have not. Especially in 20 minutes. A good bath takes at least 35 minutes. I do them every day:At least tell me the truth. I paid $75 for it with a $25 tip. Found a new place, though. He actually was found to have a horrific ear infection with mites just days after his ears were “cleaned.” I’ve just never met a ruder staff around closing time. They need serious customer service training. I won’t be back.
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November 2023 by Xinyi Sun
Took my pup here for the first time because the groomer I usually use was not available this soon. Ashley for some reason was pretty mad at me saying I should’ve scheduled for a grooming session instead of a bath because of the fur situation my dog has. I was already charged the extra fee so I don’t understand why she needs to give me that educating look. Kind interaction with an owner should be part of the service. Also, they completely traumatized my dog. He’s very well potty trained and he was stressed enough to poop in the crate they put him in. Not like I’ll be a regular customer of any sort but I do not recommend this place.
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November 2023 by Robert Codrington
Nice place but the workers don't know the products. Asked for chicken free food and he told me to get pb&b, turns out it has chicken fat!!!
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September 2023 by India McKnight
Always get what I need.. majority of the time always have what I need and want! The powwow in there are so nice and helpful. The only pet store I go to, ever!
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September 2023 by M K.
The store is inconsistent with stock, pricing and customer service. Bad management or bad training I'm not sure maybe both but there are just a few employees who truly engage & help. It seems that staff is generally in "the back" as cashier lines pile up and customers go in search of help.
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September 2023 by Fatima Gibson Henley
My Birds seem happy with all the great finds from PetSmart.
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September 2023 by Clara Bueno
They have a nice selection of dog and cat supplies, including silly Halloween stuff, as you can see in the pictures. However, their small pets and fish supplies are very limited, and overpriced. And they don't seem to know how to take good care of their fish. Not only I saw several dead fish in multiple tanks by just taking a quick look, but I also overheard a conversation between a staff member and a client that made clear how uneducated the former was. They really need to train their people better.