-
December 2024 by Heather roth
Kind and honest! Does it get any better in the automotive world?!
-
October 2024 by Mimi Botkin
By far the most honest, competent and friendly auto service I’ve ever used. This was my first visit, but definitely won’t be my last.
-
August 2024 by Rafay Khan
Highly recommend Petraglia, the people were nice to work with, they were quick to schedule me, offered by far the best price I heard when shopping around, and did a fantastic job with the repair in a timely fashion.
-
November 2023 by S S
THEY DO NOT ACCEPT CREDIT OR DEBIT CARDS***Wish they would've told me this BEFORE I let them work on my car. I don't trust any business that operates this way, very shady.Way overpriced.Absolutely does not treat women with any respect. I wouldn't let anyone I know use this shop, especially a female.Sent my husband in after I was screamed at over the phone and had the phone slammed in my ear. He was treated way better than I was.Save yourself the trouble and money. There are much better mechanics around.Think this dude just needs to retire.
-
October 2023 by Maggie Z
INCREDIBLE shop: complete price transparency, respected me even though I'm a 20s woman with no car knowledge, very old-school and cash only.My beloved 2005 with only 60k miles got hit-and-ran which took out my side mirror and scratched her side up. Other companies I contacted wouldn't touch the car because of her age. Petraglia gave me advice about whether or not to use my insurance, if it was worth my buck fixing the scratches, and they were able to see my car and order parts day-of-contact. It's now fixed less than a week later.It's definitely an old-school shop where all business is done using paper and pen. They called for parts and gave me a set price for parts and labor during our first meet-up. A few days later they called me in to put the mirror on. Because I didn't know about the cash policy and didn't have a check, they even trusted me enough to drive away and grab cash with no strings. There aren't family businesses like this anymore.I'll be recommending Petraglia to everyone I know from here on. Everyone, especially young women, should go here for car support.
-
October 2023 by Maggie Z.
INCREDIBLE shop: complete price transparency, respected me even though I'm a 20s woman with no car knowledge, very old-school and cash only. My beloved 2005 with only 60k miles got hit-and-ran which took out my side mirror and scratched her side up. Other companies I contacted wouldn't touch the car because of her age. Petraglia gave me advice about whether or not to use my insurance, if it was worth my buck fixing the scratches, and they were able to see my car and order parts day-of-contact. It's now fixed less than a week later. It's definitely an old-school shop where all business is done using paper and pen. They called for parts and gave me a set price for parts and labor during our first meet-up. A few days later they called me in to put the mirror on. Because I didn't know about the cash policy and didn't have a check, they even trusted me enough to drive away and grab cash with no strings. There aren't family businesses like this anymore. I'll be recommending Petraglia to everyone I know from here on. Everyone, especially young women, should go here for car support.
-
June 2023 by Annon
Was hit 2 years ago. Had the car towed there based solely on it's location. Picked it up. Spoke with the owner. Said the insurance company wanted him to use used parts. From what he said, couldn't prove it one way or the other, but he told me he doesn't bother with stuff like that, put everything new on the car. Can I prove he used new parts? Nope. Did his garage work wonders? Yup! Car looked better than it did before the accident. Highly recommend.
-
April 2023 by Larson Scheller
The man who serviced my car was very respectful and helped me find additional service nearby for a tire repair. I don't think I would've gotten so much done in one day if it weren't for Carmen. Thank you!
-
April 2023 by Lynn Fischer
Great people who do great work at reasonable cost. We have taken many of our vehicles there and are always satisfied with the work done on our cars.
-
November 2022 by Elaine Maddy
I have not personally used this business but my mom, who lives near does. Over the years, I have heard of many times where someone has helped her with tires, inspections, something that she thought was broke on her car. They are very kind to her & that speaks volumes as I live out of state, but she is being taken care of. Thank you especially to Carman!Elaine Maddy
-
November 2022 by Joseph Grau
The most honest and fair mechanic I have ever had the pleasure of dealing with.
-
November 2022 by Elaine Maddy
I have not personally used this business, but I live out of state, and for years I have heard of the great service that is provided to my mom that lives nearby. If she has something wrong with her car, they seem to always fit her in. I appreciate the kindness shown to my mom as a business. Thank you Petraglia’s!
-
November 2022 by Eva Frizzi
Service was great. Job done professionally and at a good price. I've been there before and will be again.
-
March 2022 by Jake B.
These guys are truly awesome people. I feel like I need to write about my experience because the lack of online presence that Petraglia's has may scare people away from one of Pittsburgh's truly great people and businesses. My car's power cut out a couple blocks away from here on my way to a jobsite. Familiar with the area, I walked over to see if they had a jumper pack. They were immediately so friendly and helpful. Carmen Petraglia, the owner walked with me up the hill to get me going. Well, I only made it one block and down it went again... So I walked back and told them. They took it in to look at it right away. Carmen called me back early the next day and told me that it was only a bad battery and that they tested the alternator and the electronics and everything was good to go. The awesome thing was that he only charged me for the battery and nothing else. That was a true shock and pleasant surprise. The bigger surprise came when I was picking my car up. Carmen had already told me he was short staffed, so I didn't think anything of it when he was on the phone with a customer while checking me out. We had already discussed everything with the car prior, so I really didn't think anything of it. Well... 10 minutes later on my way home, he calls me to give me the most sincere apology about being on the phone. I felt super compelled to review them because that level of service simply does not exist anymore. I was moved by it. Petraglia's has been there for a long time and has made it work through word of mouth, not online reviews. There's a good reason they've made it this far. One last thing, I lived right next door to them for 5 years and had a problematic car. I always took it to a certain mechanic nearby that gets the best reviews on here and I was never that impressed with them (they could never get me in in a timely manner and never did a very thorough job). If only I'd have just stopped over to talk with Carmen... I guess what I'm getting at is: don't believe yelp reviews, even this one. Give Petraglia a call and find out for yourself how awesome they are.
-
November 2021 by Dale S. Joiner
Hands down will do business with again. These guys are great!