Pep Boys at this location receives mixed reviews from customers. Several reviews highlight great customer service, describing the team as incredibly helpful, super nice, professional, knowledgeable, and kind. Customers report good experiences with services like tire changes, oil checks, inspections, and other maintenance, with one noting the team went above and beyond to accommodate them. However, there are significant criticisms. One customer reported an overpriced service for brakes and rotors, and stated the car was returned with oil smeared on it and brakes that were not properly pumped. Another mentioned a poor experience with the service tracker app, which provided false updates on the vehicle's readiness, leading to confusion and multiple trips. While many recommend the business for auto repair and maintenance, these negative experiences concerning cost, service quality, and communication are also noted.
super easy online booking with a lot of day & time options, appreciated reminders, fast service checking in & vehicle inspection took about an hour. Pickup notification received by text & phone.
February 2026
Staff was friendly and worked with us for scheduling. Work was done quickly and well.
February 2026
They did a good job with state inspection, Mmaintenance, oil change and suspensions assembly(shocks &struts).
