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March 2024 by Micah “Sincere” Barber
They were friendly and fixed my truck pretty quickly considering the work that needed to be done. Only critique is the waiting room needs more comfortable chairs. The steel chairs are not ideal for long waits.....or it could simply be because I'm heavier at the moment.
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February 2024 by George Marrero
A great truck repair facility at also rentals great customer service representatives and mechanics
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January 2024 by 2B88Player
I called Penske to get a location for service and was sent here. I was given a nice waiting room to sit in while repairs were being done. Brian did an assessment and made all the necessary corrections to get me back on the road. No complaints about stopping here.
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August 2023 by Joel McKinney
Always a positive experience
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August 2023 by Really Raw Rendezvous
Had to drop our company vehicle off fir regular routine service. Friendly staff as always
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March 2023 by Ringo Starr
The manager Jason has absolutely no respect for his employees up there working the counter. The one gentleman Carmen was helping me get checked out and Jason was hounding him with questions in the middle of dealing with me. This is the 4th manager I’ve seen there in the last year throughout my time as a customer. What kind of people are they hiring for these positions if they keep turning over!!!
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February 2023 by Lindsay DeCara
Wonderful customer service! My fiance drives a truck for a living and he stated that our truck was "the cleanest rental truck he's ever used". Will be penske customers for life now!
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November 2022 by Rob Anterhaus
I got towed there in the middle of the night. Paul was walking around the parking lot checking on things outside. He asked me what was wrong with the truck, helped me find parking and started working on it right away. He is the nicest person I ever met. And talk about a great mechanic! He figured it out, but since they didn't have the part he wrote it up to be completed first thing in the morning. Thank you, Paul from Penske! You are awesome!Rob Anterhaus
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November 2022 by Joe Blye
Ben and Sophia were awesome during such a difficult time. They were able to make a bad experience of my company's mistake into not only a manageable one, but a pleasant one! These two are worth their weight in gold! Excellent work!
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October 2022 by Ryan Johns
Take your business to Ryder. Don’t even try with these guys. They will end up charging you 10x what they quoted you. Please avoid at all costs..
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October 2022 by justin smida
Great Crew here. Always helpful. Fast service. Pleasure to deal with.
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September 2022 by Stephen Donovan
Picked up truck for sale at Penske Pittsburgh and took it to Penske Reading.Greener-dayz.com
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September 2022 by Lynne Palmer
The truck was ok but not to happy with customer service. My husband left a couple of tool cases behind the driver seat. Called and was told it was there. Went almost 5 hours out of route to get them. When we got there nobody knew anything. Called again next day and all we got was the run around and still no tools and no return call.
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September 2022 by Mike Horton
The guys at this shop are far better than any other shop that I've ever been to they are helpful and very good at there job
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August 2022 by Tom Forcellini
Yvonne is da bomb for truck repairs. Got me in and fixed so quick barely had time to relax. Clean new facility.