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November 2023 by Arjun Manjunath
The best car service I’ve ever had. I’m a college student at Pitt and it’s really difficult to find time. Pedro was so fast with the diagnosis and the lady at the front desk was so sweet! They only took 1.5 days to order parts and get my car fixed and back to me! They also constantly kept me updated over the phone and made sure I knew the status of my car the entire time they had it. 100% recommend going to them!
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November 2023 by Darlene Harris
The experience was wonderful and courteous.I was driven home after leaving my vehicle and picked up when my car was ready.The service is excellent.Recommended. 5 ⭐⭐⭐⭐⭐
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November 2023 by Robert H.
Really happy with the service here. Took in my 20yr old Toyota with a check engine light on. They were very communicative and helpful and I got all-around good vibes.
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September 2023 by Amanda N.
We were in Pitts for a concert and my car overheated. This place saved the day for us. Super responsive/helpful when I called in. They told us they'd look at it immediately and had us all fixed up and back on the road a few hrs later. Wonderful customer service and very affordable. Can't recommend the place enough!!!
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September 2023 by Stanley Burleigh
An Honest Shop, WOW Asked them to find something wrong with my car, they couldn't, So No Charge Will Be Coming back here.
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August 2023 by Amos S.
I would say as a international student from another county I never felt so like home. He is so nice and supportive and kind. I would said this is definitely the best place to fix your car. Wish all the best.
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July 2023 by Maggi T.
We were in town for Pitt orientation and the low-tire light came on - Lou's did an immediate check on all four tires that were super low, filled them quickly and sent us on our way -- free of charge and with smiles all around!
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February 2023 by Dominic Tucker
Messed up the undercarriage/fender a bit and drove it to Lou's without calling or anything. He immediately said he was able to squeeze me in and it would be done the latest in the afternoon. It was done an hour later!!! And the owners (I think they were the owners) were super, super lovely as well.
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November 2022 by AJ
I needed help with a small tire problem, and came to Lou's as they were recommended to me by two friends. They fixed it immediately and did not even charge! Very kind and genuine people.
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October 2022 by Jay Tyan
Best shop I have gone to in Pittsburgh, and at this point, I have no real desire/time/money to trying others because I keep coming back. Service is quick and therefore doesn't cost a fortune. George and other mechanics take the time to explain what is wrong and give tips and suggestions in a friendly and helpful manner. They are understanding that not everyone can spend top dollar to keep old hooptie running, and will offer options to save money when they can. They have never tried to rope me into spending more money. They also guarantee the parts they buy. At one point, I had O2 sensors replaced and 1 of the new ones ended up being faulty, so they replaced it for free when other places have charged me for repeated parts/labor that didn't even fix a root cause on the same car.Services: Auto exhaust system repair
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October 2022 by Sean S.
Really great service. I came in without an appointment as my engine splash shield had come loose. They fixed it and cleaned some paint off of my car within an hour and for an extremely reasonable price. I'll be coming back if my car has any more issues while I'm in Pittsburgh. Highly recommend.
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August 2022 by Matthew Blair
The quality of work is amazing!!! The employees are very friendly and knowledgeable!!!!
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August 2022 by J. Ruberto
This shop couldn’t even repair a simple leaking valve cover. After their second attempt, which is still a slow leak. He said, “ its not even that bad of a leak anyhow.”$700! -an outrageous price but I needed it done quickly for my business vehicle during peak season. I wasted my time and my money here. Go elsewhere.
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July 2022 by Deborah Lichvar
Always a reliable mechanic. Been a customer for YEARS.
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May 2022 by Jason
These guys were amazing. I'm new to Pittsburgh and honestly had no clue who to go to.I was recommended here by a friend, thinking I had brake problems. Turns out brakes are practically perfect, and the issue was something else entirely.The problem was explained to me, and nothing was done until they asked me first. Very nice, very professional, and very reasonable.I will definitely be back here for any auto repairs I need!Services: Tires
