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June 2023 by Heather Rushmore Maydak
Beautiful work!
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June 2023 by Debra Ignelzi
Custom designed a family ring for my daughter. Exquisite work created to our vision!
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May 2023 by Joanna Patterson
I had a ring I didn’t wear and wanted to have it made into something I would wear. Lisa worked with me in designing this gorgeous pendant. She listened and incorporated my wishes into the design. She’s patient, knowledgeable and talented. Highly recommend!
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April 2023 by Alyssa Robson
Had two rings resized and she did a wonderful job. She also checked that the stones were secure in the settings. I had a given her a design for a ring and she made it back in 2005 that to this day the ring looks great.
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April 2023 by Shawn Fay
Lisa is always great to deal with. Whenever we want something custom made we just have a chat with her, she draws it up and she creates what we want! You can't go wrong dealing with Lisa.Heidi Fay
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March 2023 by Daniel Morrison
In 1995, the Rascals, Rogues, and Rapscallions, a men's club I belong to, hired Lisa Kotchey to design and produce a medal for an annual competition. The club loved the initial design and has gone back to her year after year to get new medals for new winners of the competition. In all of those 27 years of knowing and working with Lisa, I have found her a wonderful combination professional and fun.
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February 2023 by Christine Robson
Lisa is great to work with. She did an amazing job designing an anniversary band to match my wedding set. She has also been able to perfectly resize my rings with me being 4 states away.
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February 2023 by Gary Chodkowski
My wife had surgery on her wedding finger that had them cut her wedding band. Lisa not only fixed it, but we were able to adjust it to be better than ever. GREAT WORK!
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January 2023 by Chris Robson
Lisa is great to work with. She did an amazing job designing an anniversary band to match my wedding set. She has also been able to perfectly resize my rings with me being 4 states away.
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October 2022 by Becky & Oscar Sorto
Lisa is amazing. Purchased engagement and wedding rings from her and had the best experience. Her professionalism and work product is top notch. Even though we aren’t local to the area, she worked with us diligently and expeditiously.
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September 2022 by Sam Hammerstrom
UPDATED: i added 3 more pictures of the ring after only having it for two weeks. I do not get this ring wet, or use any sort of lotions/soaps with it on. And now Lisa informs me and my fiancé that we can’t get our refund until sept 6th. Completely unprofessional. Not worth the time or the money.Extremely disappointed in the product And service I received with my engagement ring. The only good thing i have to say is the stone settings are gorgeous, and the ring was resized perfectly. Nothing else about this experience was good.I went into Ms. Lisa’s office of June 29th to get my ring resized and in a new band. We ordered sterling silver and she told us it would take 3-4 weeks to be completed. She informed us as well that she did have a weeks vacation planned within that time frame. I decided to give Lisa a follow up call on Wednesday, July 20th which would of put us directly at the 3 week mark for a status update. Her voicemail stated that she was on vacation but would be back that Friday the 22nd. I did not receive a call back. I then called a 2nd time on Friday July 29th and left another voicemail regarding a status update (we are over the 4 weeks at this point).Lisa then texted me and stated for valid reasons that my ring would be delayed about 2 weeks. I was completely okay and understood the delay. 2 week pass and I send a text message on Tuesday August 9th (6 weeks after I gave her my ring) asking for an update. This is the exact response I get “Probably ready sometime next week”. When I asked for a specific date, she could not give me one but stated middle to late the following week. That would then put us over the 7 week waiting period - over 3 weeks than the original wait period. When I asked for compensation for time since I had to wait double the time that I was told, I was met with attitude (through text) and quite honestly excuses as to why it was not completed.If there was one thing you can take away from this review, is that I was not upset about the delay in getting my ring back. The reasons for the delay were extremely reasonable and I understood. What bothered me the most was the complete lack of communication. Lisa knew within all those times that the ring wasn’t completed but did not communicate that to me. In our text conversation she mentioned caring for her clients and I did not feel that was the case for me. After our conversation on the 9th, Lisa then reached out to me 2 days later and said my ring was ready (about a week before she previously stated) I was able to pick up my ring on Monday, August 15th. Lisa compensated me $50 from the original price.I can say that the ring fits be perfectly and the stones look beautiful. But that’s all I can say. If you look at the pictures the ring was rushed to be done, and is scuffed and tarnished. You can clearly see where she molded the ring together, and the side of the bands now look black and dirty. You can see the little green mark on my finger as well. These pictures were taken today - only a week after I picked up the ring. You can see much more of the black tarnish in better lighting. I have taken extreme care of my ring because I know what the wear and tear can do to sterling silver. Even if I hadn't, this is not what it should look like after a week.At this point I’m not happy to show off my ring to those who are so desperate to see it. (Since I went so long without it). I’m embarrassed. I should not have negative feelings about something that should be so special.Extremely disappointed is an understatement. This is supposed to be my dream engagement ring, and Lisa’s attitude and lack of care has put a huge damper on what’s supposed to be the happiest time of my life. I now have to find another jeweler who will take care of my ring - and spend more money to make it perfect. Please consider this when looking into getting your rings upgraded here. I would hate for another person to get the same treatment I did.
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August 2022 by Melissa Mischler
I cannot explain how happy I am to have my cherished necklace back where it belongs. After the fine chain snapped off right from the pendent I thought for sure it would never look the same again. Lisa truly worked her magic and it’s as beautiful and flawless as the day I was gifted it. I will definitely be referring friends and family to her in the future, as well as, for all my future jewelry needs. 10/10 would recommend!
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July 2022 by Jessica Romanias
My fiancé and I knew the exact style of ring we wanted, but we never imagined the final product would surpass our expectations in beauty and uniqueness! Lisa listened to us, provided valuable input, and kept us updated along the way. She truly brought our vision to life, and we are forever grateful. Thank you, Lisa!
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June 2022 by Jillian Biondo
Working with Lisa to create my engagement ring was such a wonderful experience. It could not have gone any smoother! Lisa is so knowledgeable and spent the time to show us different stones to make it perfect. It was such a pleasure to work with such a professional jeweler. Lisa is very accommodating, and the ring was done in a very timely fashion. We will absolutely be back to get our wedding bands!!
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June 2022 by Jackie Shane
Absolutely love the items for sale and she has been wonderful at fixing/ adjusting my rings!
