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September 2023 by Laurel Mazorow
A company is only as good as it's customer service. I placed an order with express delivery and paid an extra $25. Despite numerous calls, I am told that express delivery is not guaranteed and the have no control over shipping. Never again will I purchase from Lands End.
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July 2023 by Matt Dado
Great customer service!
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June 2023 by Jeannette W.
Love this store, shopping with them for at lest 10 yrs. Merchandise is quality and great customer service!
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February 2023 by Paula Petruska
Quality colorful clothing at affordable prices. Store is neat, clean and bright. Staff is awesome! Returns are a breeze. Desktop computer is located right there, next to the checkout desk, for ordering a different size And of course they will assist you as needed. Stellar customer service.
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December 2022 by Gretchen S
Love this store. I bought a great winter coat there this year. It a down packable long coat. You can return your online purchases. The people who work there are really helpful and friendly.
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November 2022 by J Hatcher
Variety of clothing for all. Friendly people in customer service who are willing to answer any questions and help you find what you’re looking for in the store.
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September 2022 by Bill Harker
Great store for swimsuits, regular clothing, and even travel gear!
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August 2022 by Krisha C.
This is a great store for buying well made garments of quality if you are not interested in venturing into the mall. Lands end makes very comfortable corduroy mens pants that are true to size. This location is definitely a step up from your average Amazon.
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August 2022 by Kelly M
We stopped in to try to size my son for his school uniforms because he’s very thin for his age and he’s in the process of growing and because I’ve had a nothing but problems and aggravation ordering non uniform stuff from the Land’s End website. As we walked around the store it wasn’t entirely clear to us where the uniform components were and we were more or less ignored by the store staff when we walked in. The mens section was a tiny nook in the back of the store and there weren’t any pants smaller than a 32 inch waist. We went back to the fitting room and while we were trying pants on him, we came across the uniform samples. That was helpful but what was no helpful that that they were unhemmed so while we could find the waist size we needed, we had no idea what inseam we needed and the woman who was in the fitting room rehanging clothing, tossed us a tape measure and told us how to measure an inseam rather than assist us. Needless to say, we went home to order pants, and when we received them, they were huge….no only were they too long but the pant legs were extremely wide. So I go back to the website and I order the boy’s pants because they carry a slim in boy’s sizes. I received them today and now the waist is too tight and the inseam is too short. I ordered three more pairs and hopefully they fit but I have stack of pants that I need to return. This all could have been avoided had we had some help at the store and had there been a wider selection of uniform samples.
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April 2022 by The Old Boy
The website is not very good for the average person ordering from their company’s portal, the thumbnail pics don’t tell you that you can’t order a single item but for example have to order 72 shirts or 24 hats before you open that page.Not very user friendly but not terrible. Long story short, I ain’t mad atcha but I’m not braggin’ on you either.Much better than UniFirst B.T.W.
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December 2021 by billy mclaughlin
If you are male, do not waste time here unless you are looking for the women in your life. The mens selection is very limited. Stick to the catalog/website
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November 2021 by Grace O
Returned slacks. Staff was wonderful. 40% off prices everyday.
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October 2021 by Charles Beyer
VERY good ?
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September 2021 by Joy Dale
Friendly and efficient!
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August 2021 by Debbie Zimmerman
Nice clean store well staffed
