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July 2024 by George-G
Lost income in household had to stop paying for my unit around December 2023 . I was sent a email telling me my unit was locked then a letter in the mail in January 2024 telling me my stuff would be sold at auction , i was told i couldn’t make partial payments ,so I waited for an auction that never came, i kept getting emails that they were charging me rent every month since the letter. I called keep self storage main office multiple times to express my confusion as to why i was being billed after i was told my stuff was being sold , i was told they would look into it never got a response, i finally emailed the manager at the spring garden location only to be told the 7 months of extra rent is not a mistake and they are STILL waiting to auction off my unit. 7 MONTHS LATER!!! Do not rent for them and if you do pray to god you never have a hardship.
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April 2024 by Lee Simpson
Mark and Caroline made my Storage Experience Awesome. They both went above and beyond to help me when I needed it. This is the Absolute Best Storage Facility in Pittsburgh! I would rate them 100 Stars if I could. Definitely Highly Recommend!!!
Thank You Mark and Caroline at Keep Safe Storage!!!
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January 2024 by Candice Echols
A tenant for 14 months. Touchless sign-up a plus. Convenient location and easy access. Clean premises. Would rent again.
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August 2023 by adrianasmiller
Great, clean, safe storage place and the owner is very responsive. I would've given 5 stars but there was a lighting issue near our unit, but I think the issue is localized to a few units.
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August 2023 by Michelle M
Great place great owners
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June 2023 by John Gerber
Nice facility and location. Super easy to use. Excellent customer service from the owner.
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March 2023 by Alex Krosovic
Affordable, secure, accessable. All you need.
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January 2023 by Michelle michalek
Great place great owners
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September 2022 by Nathan B. Champine
Went to get a few things.
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September 2021 by Chloe Conrad
Decent price, very clean. Staff is very helpful. It's got an awkward pull in spot so be sure to slow down, you will want to pull into the street before the building but don't, there is a spot that looks like it's inside the building but it is in-between the building and another building.
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June 2021 by Stephen Foster
I had to rent an additional storage unit, because my move wasn't going as planned. It was incredibly stressful, but everyone I interacted with was incredibly kind and helpful. I would happily rent there again.
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June 2020 by Ray
Great rates and extremely accommodating. Highly recommended.
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February 2020 by Eric Renz
We rent a house from them. Great landlords, always quick to respond and take care of our requests.
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February 2020 by Shannon Ebbitt
The staff and owners are friendly. The place is clean, a variety of unit sizes available, 24 hour access with a key code, up to date security measures. I appreciate this place. The prices are excellent as well.Parking is a little tight but manageable.
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February 2020 by Greg Mays
Super clean. Easy to access. Wonderful staff. Best experience I've ever had with a self storage facility.
