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October 2024 by Becky Czap
As always, a fantastic place to stay. The staff were great. We were having trouble with the cart. We were trying to get it on elevator and the woman who cleans the rooms came to our rescue and got it on for us. She even helped us to get in room. Wonderful People!!!
Rooms: The room was awesome. My husband is handicapped and we have stayed so many times that they give us the same room.
Food and drinks: You are surrounded by places to eat. Dickas restaurant, Red Lobster. Olive Garden, Bahama Mama, . IHOP, Longhorn Steakhouse, and Pizza Hut, and many more. You could actually walk to them if you wanted to.
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October 2024 by Dfam
Clean rooms, good breakfast easy on/off from highway
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October 2024 by James Monteverde
Booked a room and tried contacting them over 3 weeks in advance to cancel and nobody ever got back to me
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October 2024 by Octavio Garcia
Definitely the best thing was the attention of the staff, very kind and gentle people, I highly recommend this place but above all I recognize how friendly the staff is. Mainly because of Bryana and Anthony!!! Super cool!!!
Rooms: Excellent and always clean.
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October 2024 by serenity swafford
The staff at this hotel were very polite and amazing. The hotel is on the more expensive side for what it is worth. The decor and furniture is very outdated, theres stains on almost every surface, and theres noticeable water damage on the bottom floor of the hotel. The layout of the rooms are parculiar and random. There were also a lot of loud and rowdy kids around the time of our stay.
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October 2024 by CHRISTOPHE DION
Nous avons séjourné une nuit après avoir obtenu un très bon tarif avec Priceline. La chambre obtenue était spacieuse, propre et confortable. La douche a été refaite récemment. Le service est l’accueil est très professionnel. Le petit déjeuner est de qualité avec des fruits frais et du choix. J ai été agréablement surpris par cet hôtel.
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October 2024 by Starla Sampaco
Would love some clarification on whether this property is actually pet friendly, as several staff members did a double-take and seemed unhappy when they saw our dog. My boyfriend also overheard a couple of staff members whispering about how our room had a dog, which made us feel unwelcome. The Hyatt app lists this as a pet friendly property, so we were confused at them being noticeably weirded out.
Overall, the property was ok for the price. The man at the front desk on the evening of 10/7 was friendly. And the Black woman at the front desk on the morning of 10/8 was very kind and provided great service (I only mention her race because we didn’t get her name, and there were several different women working the front desk today. She’s great and deserves recognition!).
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October 2024 by Lindz S
The staff was so nice at the dask! Such a pleasure to deal w them!
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October 2024 by J P
Good over all location food around close by
And not far from inner city
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October 2024 by Amanda Hartman
This place was great but Anthony and Nalica were amazing what a pleasure just meeting them :) made our stay even that much better! The personality they have was awesome!!! Thank you so much we would come back again because of your staffing !!!
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October 2024 by Linda Lear
Rooms: Room was very nice,
Spacious, clean. Had separate areas for relaxing, getting ready
Nearby activities: Shopping and restaurants very close
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October 2024 by Bradley White
I checked in five min ago and I've never left a review so quickly. But I love Anthony! He's charming, hilarious, and after a long day of traveling it was really nice to be greeted by him.
The hotel is perfectly satisfactory. You can't be the price for anything this good in the area. Some people might be holding it to a standard of other Hyatt Places which isn't really fair, because it's priced much lower than your average.
It's clear it was a different hotel that has been refurbished. But it's really nice. And any hotel that has my guy Anthony is a little bit classier because of him!
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October 2024 by Sherryanne Llanes-Fuller
Stayed at this amazing hotel for 11 days/10 nights and have zero complaints! To be honest, I was a little skeptical about staying here after reading some of the reviews but decided to book anyways and I’m so glad I did! You can’t beat the price point for the quality and staff. Located behind Kohl’s and Hobby Lobby but I actually loved the location because it was quiet and away from traffic. Minutes to get into I 376. Conveniently located near Wal-Mart, Target, multiple shopping centers, Robinson Mall and TONS of restaurants. I’d recommend this hotel to anyone and will definitely be staying here in the future! Shoutout (but not limited to) Anthony, Nalica, Dustin and Jessica. I wish I got everyone else’s name but the staff was so friendly and truly made our vacation so much more special!
Rooms: Rooms were clean and spacious! Perfect for our family of 4! Kitchenette included a microwave and additional sink.
Nearby activities: Short drive to Pittsburgh and Acrisure Stadium. It was nice to not be in the city but still very close to it!
Safety: Safety is huge for us as we travel with young children and during our stay here, we’ve never felt unsafe. Areas are well lit and the front desk is open 24/7.
Food and drinks: Surprised by the free breakfast they offer daily. Hot foods, cereal, toasts, bagels, etc. Food is served at the bar until midnight although Dustin kindly offered to make us a pizza after that, drinks are served until 2am. They also sell bottled drinks, snacks, and some toiletries that are available to purchase through the front desk.
Noteworthy details: The staff! I could go on and on but they are all so welcoming, kind and attentive.
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October 2024 by Meredith Shelton
Absolutely amazing place to stay!
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October 2024 by Jose Mandujano
Everything is very well n clean the service is wonderful n breakfast is always good than you Anthony for making us feel at home n the rest of the staff too
Walkability: Bases to down town just across the street n to the airport
Food and drinks: Great drinks recommend the lager beer n sandwiches
