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February 2024 by Michael Walsh
I went to pick up an order today and was greeted by Sharon. Not only did she make sure the order was right, but she went above and beyond when I saw a Godzilla Minus One shirt I really liked. I always have a wonderful experience coming to this Hot Topic and the staff always make it a great time. Thank you Sharon for all you do.
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December 2023 by Brandon Yustince
Staff is nice enough.
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December 2023 by Brian Marshall
Need a better selection for bigger people
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November 2023 by Erin Jade
I work in retail so I get how stressful it can be- but I tried to buy a 12 dollar shirt , I asked employee if why it came up full price and she got all frustrated with me. It’s not my fault. As someone with autism it made me feel very confused and stressed out that she was upset, even though it was on the store for having the 12$ tee card in there. Then, on my way out the buzzer went off. Super overstimulated already, and a group of girls pointed at me and said “ITS HER, NOT US!” and a different employee helped me. She was super sweet! But then same blue haired employee that checked me out earlier was rly weirded out by it, so it seemed. She just forgot to take the plastic tag thing off. I apologized many times over and over and she was oh yeah oopsies!!! Like wow thanks for embarrassing me like that. I literally held back tears. You could at least check before sending me off. :( Another guy got sent to the checkout counter cause a different employee forgot to untag his items right before I exited. I *love* this store and will be coming back, but probably with more anxiety just based on my unfortunate experience. Take this with a grain of salt. I’m not trying to be rude, just sharing my personal experience.
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November 2023 by Flower Sirens
I work in retail so I get how stressful it can be- but I tried to buy a 12 dollar shirt , I asked employee if why it came up full price and she got all frustrated with me. It’s not my fault. As someone with autism it made me feel very confused and stressed out that she was upset, even though it was on the store for having the 12$ tee card in there. Then, on my way out the buzzer went off. Super overstimulated already, and a group of girls pointed at me and said “ITS HER, NOT US!” and a different employee helped me. She was super sweet! But then same blue haired employee that checked me out earlier was rly weirded out by it, so it seemed. She just forgot to take the plastic tag thing off. I apologized many times over and over and she was oh yeah oopsies!!! Like wow thanks for embarrassing me like that. I literally held back tears. You could at least check before sending me off. :( Another guy got sent to the checkout counter cause a different employee forgot to untag his items right before I exited. I *love* this store and will be coming back, but probably with more anxiety just based on my unfortunate experience. Take this with a grain of salt. I’m not trying to be rude, just sharing my personal experience.
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November 2023 by Crystal Harms
Great store ! Always friendly and helpful too
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November 2023 by Jayme lynn McIntyre
Great sales and the staff such as ASH were VERY friendly and caring they provided great atmosphere and ease of shopping
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October 2023 by DJ Reese
Nice store for clothing and knickknacks. Decent prices with some discounts available.
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August 2023 by Tim Layne
The staff at this location was wonderful. They were extremely helpful and very kind.
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June 2023 by William Egan
Helpful, friendly salespeople. They informed us about the discounts available with the rewards program. They were helpful without being too pushy. All around a good experience. If you need a band shirt, anime stuff, or body jewelry, this is the place. My kids like the stuffies and figures.
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June 2023 by Mo C
Hot Topic is usually staffed by people who seem to hate working there. This one is not. From the friendly girl greeting people at the door whose name I think was Ashley, to the helpful manager and the wonderful cashier, I had never previously known that Hot Topic could even be a pleasant experience.
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June 2023 by Kenzie L
I love shopping at Hot Topic!! The one at South Hills Village mall is my local store and I highly recommend stopping in, even just to browse. The staff here are all super attentive, kind, and very helpful to any guest walking in. During my most recent visit, Hinata helped me out with choosing new nose rings. They are amazing! They were able to give me their opinions, which helped since I am a very indecisive person. I was able to choose the perfect nose jewelry and Hinata checked me out immediately!! Huge round of applause to not only Hinata but the entire stores staff!
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June 2023 by Dilaida Santiago
So many cool t-shirts and other Gothic stuff love it! Oh, and the ladies working there are really nice!
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April 2023 by Blue Kiseki
It has a lot of pop culture stuff, but it's tailored more to more mainstream things like Naruto and Hunter x Hunter. There are lots of gaming shirts, too!
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April 2023 by Metro Home Manager
Staff was very good. They were able to work through a glitch in their computer system regarding a shipment to my home.
