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February 2024 by Justin Z.
Outstanding service and value. Great prices, clean and reliable facilities. Easily accessible. Everyone worked with what knowledgeable and welcoming. I had never rented a storage unit before. I needed a unit to store items while clearing out my childhood home. 5 stars in all aspects. I was even able to downgrade my unit since when I was able to. No additional charges.
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January 2024 by Jill Szafranski
A hidden gem! The conference room was clean, spacious and had all of the amenities that are offered in spaces that cost hundreds of dollars per day. John was so accommodating and friendly as well.
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January 2024 by George C.
Very professional. I have been here for the past 3 years and they have been helpful. I would Highly recommend to speak to a John! Great guy and we'll definitely take care of you.
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January 2024 by Jessica Egizii
This facility is a great option for your storage needs. Customer service was top-notch at the Ross location and the facility was always well taken care of. I highly recommend this location to anyone looking for a clean, safe, and affordable storage facility!
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December 2023 by David Vandermer
John Helms just gave me fantastic tech support setting up the new gate entry protocol. He has always been very helpful to me from our initial tour of the facility years ago, filling out the lease forms, help with the elevator, & today’s tech support. He’s always friendly & courteous. The facility is aways clean & the driveway is always kept clear during the cold months. I honestly can’t list any cons at this point. I’m very pleased with John & this facility.
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December 2023 by Joseph B.
I have used Guardian Storage in Ross Township in the pst for a storage unit. However, I am very thrilled with their eRecycling program. it is the easiest way to have most electronic items recycled. I should add they they do NOT accept televisions or computer monitors, however those items can be recycled through other services like Waste Management At Your Door or other service providers. I have used Guardian for recycling many electronic products, from computer printers to APC units. I cannot thank them enough for this service.
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October 2023 by Ada Fox
This is like the third time that I use Guardian storage in North Hills. John and Jay were just fantastic. Always very helpful. Answered all my questions the place is totally clean organized. I would definitely recommend Guardian storage.
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October 2023 by David Naughton
John was a great help and answered everything that was needed. Overall storage facility is clean and well maintained. Online experience to book the unit was easy and a breeze. The storage truck rental was a bonus and convenient to be at this location. Overall highly recommend for your next unit rental.
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October 2023 by Andria Harris
My dad is a long time customer and has always been treated very well by Manager John. Yesterday when we had to move some items, Jay was there. He assisted us with everything we needed. He was so kind and professional. He made the experience a positive one. Also, I can’t forget to mention how helpful the maintenance guy was. We would definitely recommend Guardian in Ross.
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October 2023 by Josh Anonymous
John is the man. Jay is as well! Those guys there always were respectful and friendly. The unit was great as well. If I ever need another storage facility you guys will be the first on my list. Thanks guys for being awesome.
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October 2023 by Tronics “Tronics4ever” Ever
Complimentary Conference Room UseI needed a quiet space to have a Zoom meeting. Guardian Storage offers free use of their conference room to the public. You can sign up online or contact John at the Ross Township location on McKnight Road. John was very accommodating and I appreciated the quiet and professional setting!
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October 2023 by Megan Rabenstein
Clean, welcoming, safe facility with friendly staff willing to share their knowledge! I stopped by to recycle electronics via Guardian’s partnership with Evolution E-Cycling and was given clear instructions on the program. In, recycled, and done in less than 10 minutes!
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October 2023 by Kathleen Prutting
I was amazed at how well-lit and clean the facility is. My husband and I were very impressed with John's professionalism. He made the entire process an easy one for us. Also appreciate that we have access to the facility until 10:00 p.m. every day.
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September 2023 by Prufrock
John and Jay are great! I was already a long term customer with one unit, then had to rent 2 additional units during a particularly fraught move. J & J couldn't have been more helpful in showing me the units, discussing options, and making the whole storage situation as painless as possible. The units and facility are super clean and any issues, such as a sticky door, are resolved within 24 hours, mostly on the same business day. This is a first-rate facility! Now if only they could do something to modify the drive up that hill... :)
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September 2023 by Rob Skae
Very clean facility, numerous carts available at all times to assist with moving things in and out. The staff was always very helpful and professional. It was exactly what we needed to store things while our house was staged to sell.
