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June 2024 by Bobbielee Owens
Made an appointment here because I work on the North Side. They wouldn't even look at my car. Turned me away and told me to go to a dealership. After almost stalling in traffic on my way home that day, I was able to make it to a garage on 65. They took me in right away AND fixed the issue. They only charged me $50 for the coil after I told them I got turned away from Goodyear without even looking at it.. The guy who fixed it said that store specifically tends to be biased. Not sure if that was the case. It's a shame because now some acquaintances at work said they will no longer be going to this shop.
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May 2024 by Alex Vahtras
Quick tire replacement. Friendly service
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February 2024 by Elaine Smearman
I scheduled an appointment online for their tire services consult because my tire pressure light came. They called the same day as the appointment to confirm & get a few more details. I stopped by afterwork and waited while they checked my tires & fixed the one that had the leak. They are quick, efficient, & have great communication about costs. Pat who was my first interaction upon entering the lobby was friendly & informative. Based off of this experience, I would return to this location, which is also convenient if you work downtown.
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February 2024 by Jan Finkel
I took my car to Goodyear yesterday for Pennsylvania state inspection and couldn't have had a better experience. The service, professionalism, and welcoming, friendly atmosphere is absolutely top-notch. I'm happy to recommend Goodyear wholeheartedly. I'm only giving 5 stars because the powers that be won't let me give 10!
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February 2024 by Paul Palicki
Goodyear is a friendly and honest business. I will take my car there anytime
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January 2024 by SHane Raible
I got 4 tires from them, all 215s, but after about a year of driving, I was putting chains on in the mountains and realized they gave me 2 215s and 2 245s. Been driving around on lopsided tires for a year, double check that they give you the right tires if you go here!
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December 2023 by Ian M.
These folks are great! had a Friday evening flight out of PIT, and decided to grab lunch downtown with some folks, and work out of a coffee shop until my flight. On my way down 376 I realized I lost power steering in my truck. not only were they able to fix the issue, they got it done before I had to head to the airport. great folks.
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December 2023 by Donnie Schilling
Limped my car to them because I had a hit a pothole and cracked my wheel. Just to get it there I had to stop twice during rush hour traffic at the side of the road in the rain to put air into it because it was leaking so fast. I asked could they repair it and I even had a Rim Patch repair kit because I had cracked one of my other wheels prior. The guy threw his hands in the air and loudly says "OH No... and can't even touch it! We're a corporate store aren't even allowed to work on it." What in the world does that even mean? Needless to say I had to pump my tire up in the rain again but was lucky enough to make it to Wheel Connection in Warrendale where my wheel was patched perfectly getting me back on the road.
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December 2023 by Nick Perreault
Have come here a few times for service but was very disappointed in my last experience.I booked an appointment to get my annual state inspection 2 weeks ago, and when I arrive, my appointment is nowhere to be found in their system. I pulled up my confirmation email to show I did in fact have a reservation. They told me I was nowhere to be found, but would still take me if I could leave the car for a few hours.From there, one of their guys calls me and tells me 2 of my tires fail inspection, and the other 2 were close and barely passed. They recommended I buy 4 new tires and get an alignment for over $850… I knew for a fact one of those tires was not that old as I just had a flat repaired about 2-3 months prior at this exact Goodyear location. The other was maybe a year old, so I knew he was trying to take make a quick buck off me. After everything was mishandled with the reservation, I didn’t appreciate them then trying to sell me on almost $1,000 worth of repairs that I just didn’t need.Once I picked up my car, about 5 minutes into the drive, my low pressure tire light came on. This was after I JUST dropped $500 to replace those 2 new tires. The LEAST they could do was put the proper amount of air in them!These guys are not thorough, organized, nor apparently care. I will definitely be looking for a different shop the next time I need services.
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November 2023 by maria tavares
First time here and Staff was friendly. I love the location. Easy walk for my husband and I for lunch date downtown while we dropped off our car for an oil change. Don't know why I haven't thought about coming here before. Definitely will come back for future oil changes.
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October 2023 by Jr Thornton
This repair shop is run like an old fashion local garage. What a welcome difference to meet honest manager who calls you by name and explains what needed fixed now vs later. No bait&switch here.I will be back again next time I need tires or any repairs.And convenient location for downtown workers!!!!!
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October 2023 by Shae VanBuren
The oil change I got was on the pricey side, but alas, that’s what comes with driving an SUV with i big engine. The service was great my issue comes with their hours of operation. It’s inexcusable to not be open at all, whatsoever, on the weekends. From what I can tell this is the only Goodyear location to not even have limited Saturday hours. I work strange hours and had no way of getting over there before 6 on a Friday (I arrived at 605). Now I’m gonna lose my job because I don’t have a car for the next 2-3 days. I’m down with Sunday’s being closed, that’s commonplace, but Saturday? Not even limited hours? The service could be the best in the city but if you have to leave your car on their lot for 4 days for no reason it’s frustrating and impossible to recommend. And what’s even more frustrating is it’s the only one to do this, no other location is closed for Saturday’s.
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September 2023 by Madison E.
came in for an inspection at 8:45 am. i came in over an hour early for my appointment and i let them know that which they said would be no problem and they would probably fit me in sooner and i'd be done around 1pm so far so great. i then spent 2.5 hours walking around downtown to get a call around 12:30 that says i need brake pads two tires and windshield wipers. i say sure and they said they'd call me when it was done. around 2pm i get fed up with walking around so i come back just for them to tell me they didnt have the part for my car even delivered yet and it would be another hour!!! no one called me to tell me it would take longer than 1pm, no one called to let me know the part that was originally delivered was messed up and needed replaced! i finally left around 3:30 ($400 later) and now my front right tire is making a weird noise
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July 2023 by April Manhart
Out of all the shops I’ve been to, this was by far the best experience I’ve had while getting an inspection done. The two gentleman that assisted me were kind and respectful. As a young woman I don’t often get that kind of respect especially when dealing with cars.The actual inspection took about an hour and a half. The waiting area was comfortable. I highly recommend this location.
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July 2023 by Joe Harr
Excellent service. Didn't have an appointment but they got me in.
