Giant Eagle Supermarket is a smaller location of the grocery chain. It is generally described as an okay or good store that is clean, with well-stocked shelves and friendly, helpful employees who will go out of their way to assist customers. Many find it the perfect size for routine shopping and it usually has everything needed on a grocery list, offering fresh, high quality foods. However, as a smaller store, it does not have all the items some shoppers like to buy. Specific criticisms note that the bakery selection is limited and the same every day, and that deli workers often wrap items incorrectly, causing the packaging to rip. A significant issue noted is the presence of individuals using drugs outside the store, which creates an unsafe environment and has led to problems like a hazardous, unusable bathroom.
