-
September 2024 by Nikole Stewart
Dr.Buriak is wonderful. She listens and is genuinely concerned about her patients. She is very thorough and would highly recommend her. The staff are always kind and helpful too.
-
September 2024 by DJS DAD 2003
Dr. DiCuccio and staff ALWAYS go above and beyond the call of duty. I'm Always treated like Family, and that means everything to me. They are 2nd to none.
-
September 2024 by Leanna Shaffer
Dr. Dicuccio is always warm, kind, and honest. He listens to my concerns and offers great advice.
-
August 2024 by Matthew Wiles
I always have great experiences here. Dr DiCuccio is prompt for appointments and he is very easy to talk to and really goes out of his way to explain things in a way that is easy to understand.
-
July 2024 by Rick M
Excellent execution and service. Efficient and compassionate. Dr Heyl outstanding
-
August 2023 by patrick D
for 15 years its been great, however after a rude voicemail left for me this morning from Jennifer I will not be returning to the office and seeking a new local practice to visit.
-
June 2023 by Daniel M.
I'm a retired recent transplant from CA. Gotta love the people of Pittsburgh!! 8 months in and love the area....offers so much. I'm cramming hard to learn to be a yinz!! Bein a medicare patient, no one will get rich off me. I needed a checkup and a script refilled. I was seen by CRNA Kelly Distelrath. She is a star!! Good bedside manner, very professional, and VERY thorough. The entire experience ran like a Swiss watch. I get regular text reminders re my appointment and each made clear the costs of no shows, so the complainer below is off base. I was seen 5 minutes after arriving. I was supposed to return yesterday for a TB test for a med, forgot it, and got a prompt call today reminding me to come in. My blood tests were disclosed to me with a phone call the day after my appointment. I will now be like gum on their shoes!!
-
June 2023 by Huajinjiong-Benjamin Zou
Over-prevention on disease that is not always necessary, one of pcp doctor didn’t interpret throughly with imaging test result and says excuses like the results are voice recorded so the texts are not accurate matched (that is considered a disrespectful manner for imaging specialist and my expectations on clear response — no doubtful words like benign or other serious circumstances). The medical knowledge is so limited when I was referred to the specialist, she said that the condition is not alarming as my concerns. You should update medical knowledge regularly. Besides, long waiting time. Unacceptable and Unforgivable!
-
May 2023 by Joshua Marino
Rude woman on phone.Rude, condescending and dismissive. In my opinion you should not talk to people like that when they call you for help and it’s your job to give care.Ruined my day.
-
April 2023 by Kristen Gogal
I've been going here for over a decade. Good cate and they listen. But their recommendations hardly call and you sometimes have to pester them
-
September 2022 by Todd B.
One of the most unprofessional practices I have ever dealt with. They were OK until I became diagnosed with an ailment that required a higher level of care. They decided that I was "too high maintenance" of a patient to treat. They honestly refused my calls for medical assistance for that sole reason. They then told me to go somewhere else entirely. Do not waste your time nor risk your health with this practice. They only care about profit, not your well being.
-
June 2022 by n d
My husband Ben contracted the Covid Virus. He also has serious cardiac issues. I contacted Dr. Heyl and associates to ask them what I should do. I must admit I was panicking a little bit at the time because my husbands LVAD team at AGH had not responded to my calls. I would like to say thank you to the scheduling associate Marie (I may not have the name correct, sorry), for speaking to a PA in the office and getting back to me quickly with a resolution to my problem. She didn't have to do it but she went above and beyond to help. This office has always been exceptionally great! I can't thank them enough for all they do. Nancy Drozinski
-
May 2022 by Denise Shields
I will give them credit for a quick response to my email inquiry but the woman was so rude and condescending on the phone I didn’t make an appointment.
-
April 2022 by Cindy Antonucci Paras
The support staff are unpleasant and the care is from a provider-patient model rather than a client-centered model. They don’t listen to the client, they don’t take the time to validate concerns, and there’s no compassion. My experience today was met with a condescending provider who treated me like it was a privilege to receive her services. Will not be going back. And since I am also a health provider, I will definitely share my experiences with the community.
-
February 2022 by Michael Zellhart
Everyone from Dr. Heyl, Henry, Rachel, and the receptionist were very nice and helpful. I didn't feel rushed, but I also was quickly seen. Very pleased with my first appointment at Heyl Family Practice.
