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October 2024 by Brian Maples
If it wasn't for Toni at the Natrona Heights branch this would be an easy 1 star. It's nice to know there are good managers and employees here.
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August 2024 by Abigail Hays
I actually loved banking with first commonwealth, but this branch led me to close my account entirely. I would use caution with the ATM here. Had a skimming incident that resulted in a fraudulent charge on my account. Very strange customer service provided from this specific branch, made me think my money would be safer elsewhere.
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December 2023 by Jon Wildi
I am a local small businessman who believes in supporting regional banking Todd the manager has went above and beyond in helping get a business loan on a rental property along with a line of credit all within 60 day period always answering my calls and solving my issues
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October 2023 by Hens Chicks
The absolute worst banking experience. Was given a closing date for a commercial mortgage prior to the loan actually being fully approved. Bait and switch and a total waste of time. Luckily it led us to a different bank that provided a very satisfying experience. Night and Day to working with this bank/branch. Avoid at all costs.
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January 2023 by Dani J.
This place has definitely become way more friendly in the past couple of years. There was one woman that was just plain mean to us whenever we called. She just seemed miserable in general but I don't think she's there anymore because now everyone is friendly.
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November 2022 by Charlie McMunn
Multiple bad experiences in the years I’ve banked with first commonwealth. If you want a local bank to build a relationship with, this is not the one. They don’t do much to earn your business, they do even less to keep it.
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October 2022 by Carly Smith
Maya was wonderful! So helpful. Great experience!
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January 2022 by jeff taylor
TERRIBLE! TERRIBLE! TERRIBLE! Run don't walk away from this bank!!! The staff is not trained to do basic banking procedures, THEY MAKE IT VERY DIFFICULT TO GET YOUR MONEY! YES YOUR MONEY out when you want it! They don't hold up there end of contracts! They run out of money! Yes you read that correctly, they run out of money at the branches! And will only do deposits till the next week! W.T.F!!! First Commonwealth sets a new level of terrible service and terrible banking!!!!!!!!!!
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November 2021 by Margaret Williams
Great Old Fashion Bank!!
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December 2020 by Gail schollaert
This bank is the worst. I changed banks be cause all of the fees they throw on you. If you want to keep your hard earned money bank elsewhere.
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May 2020 by Gail
This bank is the worst. I changed banks be cause all of the fees they throw on you. If you want to keep your hard earned money bank elsewhere.
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June 2019 by Kurtie Rypcinskio
Nfg!!! Terrible service . Will be changing banks very soon
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November 2018 by brandon
Worst first commonwealth I have ever been to. I would recommend the one at the mills
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May 2018 by Michael K.
When a family member was passing from CANCER! This bank assigned a family member to the power of attorney that was not requested to be on.. When sought to correct, this bank escalated things to the police in order to prevent correction. This attempt failed from the bank with the police because they had no right to assign anyone to a power of attorney that was not requested to be included on a power of attorney. The result was the son getting barred from the bank for life because he asked why the bank did that. The bank had no sympathy for the family member and only took actions in their own interests. Such as banning the individual for life from the bank when the person asked why they did something that they are not allowed to do (unless banks can assign anyone to anything they like First Commonwealth Bank did..), This bank is getting away with whatever they want too. The assistant manager's name was Angie out of the Delmont branch and manager's name was Wendy. Also, general manager made a further decision to close all accounts including son's business account who banked with establishment without any issue for 11 years. My name is Michael Kokolis and this is all true. This bank and all of its corporate managers where aware of the events. This bank simply protected the bank by banning the son and took actions to the local police, Delmont Pennsylvania Police Station, when the son was just trying to simply find out why, how, and what gave them the right to act in the manner that they did. And after all the bank will not stop emailing the son, for over a year, offers to do business, when the son is banned from ever doing business with them. It's really sicking. This bank has proven to the son that they can do whatever they want to him, answer no questions, and still harass him with emails inviting him to do business with the bank that has banned him form ever doing business with... Michael Kokolis (724) 771-6195
[email protected] Have all correspondents from bank and hope no one has to be treated like this again from a corporation who will cover up their mistakes and protect theirselves from their mistakes at any cost to a person. Please highly consider this review before banking or continuing to bank with First Commonwealth Bank. Establishments who have done things like this before and gotten away with will more than likely do it again and why even put yourself at such a chance. For this just happened without any warning signs, meaning there never was an issue before, and once this happened this was how they handled it.
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October 2017 by C. Walden
My experience has been above standard in every location I have been into.
