-
February 2024 by amy erdeljac
Service was great, everyone was so nice! Tow truck arrived quickly! I would highly recommend :)
-
January 2024 by Michael Kaczmarek
It was absolutely the best towing experience I’ve ever experienced in my life if there is such a thing.The gentleman, by the name of John, was courteous, friendly, willing to do anything that I asked him to do or needed him to do. Not only did he toe me to the dealership I wanted to go to, but he had me sitting in the truck with the heat on in this cold weather and asked me if I needed anything and it was just 100% perfect. I’m from the cranberry Township area, And I wasn’t sure if I had a ride home, And this gentleman offered to ride me home all the way from Etna, Pa. Fortunately, I was able to find a way home with a Rent-A-Car using his advice. I would recommend Ferra’s 1000% to anyone who is looking for a professional, honest garage or towing company.
-
January 2024 by Brayden Albertini
My Mazda 3's serpentine belt was catching on my tensioner pulley, which led to the serpentine belt snapping. I had the car towed to another repair shop prior to Ferra's, where I was quoted $800. I am by no means a mechanic, but I knew that price was more than a bit inflated. I had the car brought to Ferra's, where the same repair cost me less than half as much as the original bid.Brian, the service advisor, was very friendly an helpful, and so was Bruce, the technician assigned to repair my car. Brian was very communicative and Bruce went the extra mile to show me some additional repairs that I should really start thinking about.I really value honesty and professionalism, and in both of those categories, Ferra's is a 5-star business. I will be using their services regularly from now on.Thanks guys!
-
January 2024 by Mike Michell
My recent experience was superb and it was my first and only experience. I am new to the area and my ‘84 Dodge left me on the side of the road, literally. While waiting for a tow, I called and spoke to Brian. He worked me in and prioritized my diagnostics the very next day. And he fixed my issues. Fair price, even a good price for what they did. Little if any markup on the parts and a fair labor rate. For me and my truck, I am grateful to Ferra’s.
-
January 2024 by ModzlKingz
Had a very bad experience with these people , an the police accused me of a wreck , they ended up towing my vehicle and when i went down there to the next day to the ferras auto service It’s came out to like 495 for a half a night. ridiculous added on stuff to make it more expensive, I highly recommend NOT TO GO to these folks or Get tow services because they will definitely take your arm and a leg no doubt that’s how disgusting they are over money they take your soul if they could.. I’m serious about that
-
January 2024 by Ben Huenefeld
DO NOT USE THIS COMPANY! We called them roadside to diagnose and repair a 2020 Freightliner M2. The mechanic failed to notice a cracked turbo (the housing split and intake hose disconnected) and oil all over the passenger side of the motor.. this is noticeable at a glance when opening the hood. Furthermore, he said the intake sensor was original which is not true and apparent by looking at it.. it was replaced 20 days ago. This is mechanic 101 stuff. They must employ entry level mechanics and charge top dollar. We sent our mechanic from out of state to try and repair and ultimately had to tow the truck from 4 hours away. Ferra's cost us a lot money and didn't help us out or have a concern for our displeasure when reaching out to them afterwards. Save your money and DON'T CALL THEM. We will be spreading the word!
-
December 2023 by Aaron Daniels
I've been doing business with Ferra's for a few years, now, and I always get excellent and timely service!They come highly recommended.
-
October 2023 by William Chisholm
Great service!!!!!!!!!Service: Steering & suspension repair
-
October 2023 by chuck miramonti
Tony did a great job changing the flat tire I had on my 24 passenger bus. Ty Eddie and TonyServices: Tires
-
October 2023 by Charles Crabb
Responded quickly and very professional.Service: Car towing
-
October 2023 by Christine Dombroski
Great local family-owned business with wonderful customer service. I highly recommend them to anyone in need!
-
September 2023 by Be Pol
After AAA would not service the PA turnpike, the Highway Patrol called Ferra's. We could not get a lugnut off the tire to swap the spare, and were thinking we'd need towed. Ferra's was able to do their magic and get us back on the road to CLE.The total was just over $100.Thank you!Services: Car towing
-
September 2023 by Ryan Steele
We had to get a tow for a work truck. The price of the tow was ridiculous. The woman in the office was not very pleasant and quite rude. Experience was awful with this tow company. We use Tomei's in Mckees Rocks normally which are great guys and reasonable. Ferra's was highway robbery, $6400 for a tow and two/three days of storage. Not sure how they sleep at night.
-
September 2023 by Arif Lawani
This is the worst service from a professional scamer I never had. Guys please trust me never call this company for road assistance you will be disappointed and they will force you to pay 50% of the amount before to come, to make sure they scam you well, and you can't back out the deal. All road assistance I had before never requested 50% advance before to show up because they trust the quality of their work. But those one will take your money come over and now say: oh we can't do this here but will bill you . Please I'm owner operator and trust me, I know how it's difficult for us to make money nowadays so don't even try to give them a chance, you will be for sure disappointed.
-
September 2023 by Timothy Mueller
On the way from WI to NJ, our car battery quit during a stop at the Oakmont Plum service plaza on PA turnpike, during a torrential thunderstorm. Samm came 20 minutes after we called the turnpike emergency number, jump-started the car, and led us through the service gates to the AutoZone on Freeport Road, where Eric installed a new battery (in the rain!). Samm's friendly and knowledgeable help, especially guiding us through the gates to the AutoZone, felt like a miracle! Thank you to him and your company, for your fantastic service!Service: Auto battery replacement
