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December 2023 by Scott Muehlbronner
Decent vehicles at reasonable prices.
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December 2023 by Kevin Romango
I am extremely happy with the service the manger and his team provide at your Wm Penn Highway, Glenshaw PA location. They are professional easy to work with and accommodating to my needs as a customer. In this day and age it is not often that I have the opportunity to recognize such a great experience.The next time I need a rental car they will be the location that I go to. Thank you.
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October 2023 by Samuel Carlson
I used this branch twice in the last month and they have been very kind, knowledgeable, and accommodating. I will be using their services in the future. The manager and the employees are all really nice people.
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September 2023 by Roberta M
Luke & the team are my folks for car rentalEZ booking, EZ pick-up, in & out. Reasonable rates, always a clean & good running car, never had an issue.I trust this team and haven't needed to go anywhere else.
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September 2023 by Tay White
2nd update: As of August 12th, I have finally been reimbursed for my deposit and the charges have charged to the right person. It’s been almost of whole year of run around but the issue has been resolved. I want to thank luke for getting back to me and rectifying this issue.UPDATE: Luke got in contact with me the same day that I posted this review and contacted their Twitter account. He was able to get me off the the restricted list and is working to get this balance transferred over to the rightful company. Luke answered all of my questions and assured that he would help to fix the issue, yes it took long forever to get ahold of him but he did do his best to help. Will update again when the charges are completely out of my name.It has been impossible to get in touch with the manager (Luke) from Enterprise in Etna PA. It’s always something. He’s not in, he’s at lunch, he’s in a meeting. And I never get a call back. He was supposed to be figuring out a payment issue between them and John at Pittsburgh collision. I have been told by the associates at the etna office that the check from John is at his garage but they just haven’t gotten around to picking it up and cashing it. I rented the car last august, so it’s almost been a year with 0 communication from the manager at all. So now I’m on the list to where I can’t rent because they’re too lazy to go pick up the check and take me off. I’ve been on the phone with Vinny the associate for months waiting for them to figure this out and it’s been nothing but “it should be good by next week call us back” and it’s the same song every week. I am being punished for something that should’ve been handled in September of last year! So please let me know who to call because clearly the manager is either ducking all of the calls or is seriously never in the office. I’m tired of the run around, it’s been months. This is unacceptable! Especially when the customer is trying to help rectify the problem that wasn’t even created by them.
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August 2023 by patrick grogan
We had JUST rented and picked up our car from a different location and when stopping on the way home our key fob gave a low battery warning. So we called this location because it was much closer to home. The gentleman who answered was very rude and unhelpful about the issue.
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August 2023 by Julia Reynolds
Great experience! We needed a rental while ours was being repaired. Quick checkin and out process. Clean, newer car.
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August 2023 by Chris Larson
Rep had illunderstandable accent & felt it beneath her to answer questions. Called 'AAA' car rental. That's the reasonable price.
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May 2023 by Taylor Juran
I’ve used a lot of different Enterprise locations but this one is by far the best from their professionalism to their courtesy. They always have the correct car I need, it’s always ready and on time, the car always smells great and the process is extremely easy. And the staff is always respectful and great. This is a great Enterprise Rent-A-Car.
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May 2023 by Mustard Apple
Great fast service even gave me a free upgrade. Probably the best interaction I’ve had with enterprise
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April 2023 by Bryan Wright
Great experience this morning. These guys had me in and out in 10 min flat. Friendly and fast.
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February 2023 by Agnes Senga
Luke has the worst attitude ever, he’s hung up the phone on me two times, he didn’t get me the number for corporate and he was completely disrespectful. I wouldn’t recommend this place at all!!!
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January 2023 by Piper May
Rental car stalled, brakes locked up, and I ended up rolling into the middle of an intersection. A cop had to run out and get me to stop the vehicle. All dashboard lights don’t work. I have called at least five times to get a new car and everyone says “we will give you a call back” yet nobody does. And now I’m stuck driving an unsafe vehicle, with broken lights because no one cares about your safety.
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January 2023 by Matt Dingus
Total trash business. Don’t expect any help from these guys. Had a rental reserved here for them to pick me up. Never called me back, and then when I finally got in contact they said I was too far away (I was in Millvale, they are in Etna), and then made up a different excuse that they were too busy and couldn’t help me.
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November 2022 by John S
Had a great experience here. Rented a pickup that had a tire problem (got the low pressure warning). Luke the rep noticed the tire had been patched previously so we were good to go. Luke is an asset to the Company. Thanks!
