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March 2024 by Andrew Forige
great service, the woman who helped me took my measurements and found me a perfect dress shirt for a wedding that I was attending
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March 2024 by Mac Knight
The staff are helpful and nice
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February 2024 by Russ Barron
Service here is top notch: helping hands, but not too obtrusive, and always personable. Selection can be hit-or-miss in between seasons, but there's always something for everyone. Highly recommended.
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February 2024 by Bruce H
Expensive
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January 2024 by Chris
One of the best experiences
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December 2023 by mbtaylor2759
The employee (sorry don't remember his name- maybe Sean) was great. Very helpful but not pushy or high pressure sale. He helped us find what we wanted. My husband was looking for a suit. Hadn't bought one in decades. The employee was able to make recommendations so that my husband only had to try on one, it fit like a glove and look wonderful. We were in and out in no time thanks to the professionalism and knowledge of this salesperson.
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December 2023 by Sam Brockmyer
The shirt and sweater I saw online was in stock. The sales rep measured me and was extremely helpful.Never have pants I like. Stopped carrying the flat front Oakhill cotton pants. The new tech waist are awful. The other cotton ones stretch out and fade quickly. Everything else is microfiber which I don't like for daily wear. The harbor Bay are cut tight in the butt and fade quickly. I can't afford Polo at $120 a pair.
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October 2023 by Leo Sforza
Your store is Very well stocked, very Clean. Your employees are Very respectful and very easy to work with. The store had every item I was looking for. If was a pleasure shopping there.
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October 2023 by George Knoll
It has been a long time and was overdue for a new suit. The Assistant Manager Susan Couvillon waited on me, and walked me through the inventory & what was available online. After fitting me for size, she showed me something new that had just come in. It was more expensive than I was originally looking for, but she told me that it was made of upgraded materials & hung nicer on my frame, with the fit being better as well. I agreed, liked the color & the look, so I happily bought it. She also went the extra mile & steamed out the wrinkles from hanging on the rack & hanger. She is a person that listens to her customers & understands what true customer service should be. I thanked her for all the care & help she provided & can't wait to wear my new suit!
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October 2023 by Derek Jackson
We had to make an emergency stop because a dry cleaner had switched my brother in law's custom suit jacket and we didn't know until we were multiple states away.We went in and were helped immediately. The woman who was there greeted us, got the nature of the issue, and had a perfect jacket ready for us within a few minutes. She was super friendly, professional, and very knowledgeable. Cool glass frames, too, honestly.Anyway, absolutely recommend.
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September 2023 by Brian Berhosky
I stopped in hoping to buy a pair of shoes. I already knew the shoes I wanted as I have purchased the same shoe multiple times. You did not have the shoe in stock. In fact you hardly had any shoes of any type in stock. Your shelves were almost bare. You did not even have the shoe I wanted available online. I had a $15 reward to use, so in lieu of the shoes, I was hoping to pick up a short sleeve dress shirt. The only colors you have are white and blue, and I already have two of each. After looking around the store, Inventory and selections were limited. I settled on some dress socks priced around $26 for 3, minus the $15. Not exactly a bargain, but the coupon expired that day so I went with it.The shoes I was looking for were listed on your website, but not in my size anymore. I was able to find them online at a couple places, in my size, in stock, and cheaper than the price listed on your site even with the reward coupon, so it looks like DXL may not be my go to store for shoes anymore.It is important, especially for big & tall people, to have a brick and mortar store to be able to try on clothing for a good fit. I have been very happy with the clothing I have purchased from DXL, particularly the Harbor Bay, GS and Oak Hill Lines, and the service has always been good. I don't mind paying a bit more for quality clothing, but when there is no product available, or limited options, or the prices get too high as they have been, I need to reconsider my sources. I had to let another $15 reward expire because could not find anything I needed or wanted, after several hours searching your website.The store hours have been cut back, making it hard for me to get out and shop.I am disappointed.
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August 2023 by Enrique Alvarez
I always find what I want. And the people are very nice and willing to help you.??
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June 2023 by Steve Simak
Staff is amazing, but for the love of God can you please get better lighting in the dressing room! U cNt even see the colors of the clothes ur trying on until u leave the dressing room. It's the most important part if the sale and I guarantee u have people putting stuff back because of how it looks in a poor lit dressing room. This is the 2nd time reviewed and requested this. Store is campbells run road robinson/pittsburgh, PA
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June 2023 by Larry Hendrickson
The sales person was extremely helpful in pointing out the items I was searching for and in helping me to find the size of my last purchase which enabled me to find what I needed much quicker.
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May 2023 by Robert Will
Very nice service and good selection. Staff was polite and helpful. Suggest you get some Pitt gear. After all, it is Pittsburgh!
